The service and food quality in the hotel are exceptional.
Wai Tat
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very friendly staff
Troy
Business
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Always a good stay, staff are friendly and always remember me from previous visits. Impressed by how the retain there staff👍
Simon
Leisure
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
I like the property location as it's very convenient for shopping. It is in a quiet area and has a beautiful view over the river. But the service is only on an average.
Patrick
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Lovely room with a great view. Friendly reception with a free upgrade! Great location by the river. Good for walking about. Interesting Art Museum very close by featuring architecture and design.
Tony
Leisure Family
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
location is good
Si
Business and Leisure
10.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
The location is great, right next to the river and park with an astonishing view of the city from the hotel. The facilities are clean and staff are very friendly and helpful. Highly recommend!!
Leif
Business
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Good standard, nice breakfast. Polite and attentive staff
Kin Siu
Business and Leisure
10.0
/10
Reviewed 102 week(s) ago
Expedia Group verified review
I really like the location easy to shopping and restaurants. Hotel room is very spacious and looking out the park and river view day and night are beautiful. Customer services are very friendly and helpful, especially staffs Jennifer Li and Jacky Quan are very friendly and helpful while I stayed in the hotel.
Ming Wai Melanie
Leisure Family
10.0
/10
Reviewed 111 week(s) ago
Expedia Group verified review
Clean and nice
Ka kwok
Leisure Family
10.0
/10
Reviewed 116 week(s) ago
Expedia Group verified review
Excellent service
Verified traveler
Friends and Family
10.0
/10
Reviewed 117 week(s) ago
Hotels.com verified review
Offer free breakfast, upgraded to executives level with nice river view. Nice services at counter and restaurant.
Mark
Business
8.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
It’s was just ok. Old room. Towels are worn out.
Verified traveler
Leisure with Friends
8.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
Clean and tidy and the staff were helpful, locatied by the river, nuce view
Sheraton
Leisure with Friends
10.0
/10
Reviewed 317 week(s) ago
Expedia Group verified review
Hotel is very clean. Staff members are very friendly and helpful. Will definitely come home back.
Naim
Business
8.0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
The hotel was one of the best, it was clean, well furnished, the food it was ok,
Thomas
10.0
/10
Reviewed 318 week(s) ago
Hotels.com verified review
Amazing, excellent service by concierge Jackie & William Xu. Help us to find local restaurants & arrange taxi.
Verified traveler
Business
10.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
Had a meeting in Zhongshan early AM so decided to arrive the night before. Very nice hotel, clean and courteous staff. Will stay again.