8.4
Very Good
From 848 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

9.6

Service and Facilites

8.8

Traveler Reviews W Austin

Number of reviews per page
20
40
Top reviews
Lori
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent customer service. Great bar. 1 min walk to ACL moody theater which was the reason we were in Austin for a concert. Pricey but worth it.
Elizabeth
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk staff was amazing. Suzy went above and beyond. Lobby bar was also good for daytime chill or night cap.
Christy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was amazing. The front desk heard that itcwas my daughter's first time in Austin and theyvwent to get a wagon of kiddie toys to let her choose from. We were not expecting that, so it was little things like that that made our stay special.
Jamey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing! Will definitely stay again!
Nery
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Some of the staff was not nice and place are over priced paid $1000 for a suite that was not clean and when we showered it leaked had to put towels down every time we showered.
Eduardo
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent services
Brianna
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

From stepping out of the car all the way through the end of my trip, all staff were incredible and exactly what I've come to expect from W properties. Everyone was kind, attentive and helpful. I had requested my room to be available early if possible and they were able to accommodate. The restaurant and cafe were both fantastic along with the amenities and my room was clean and comfortable. Thank you for a great stay!
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Lucia
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The stay was great until 5AM when the alarm and readiness testing went off. Hard to fall back asleep.
Chakia
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Amazing
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location, especially since we were catching a show at ACL Live.
Alfredo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent location, staff n bar personnel very friendly and helpful with directions and activities
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Quick overnight
Kevin
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

First of all, this was our first stay in a W hotel. When I told the team that we were celebrating our anniversary. They immediately offered us complimentary upgrade. We were wowed when we opened the door to celebratory strawberries and champagne. My heart melted. My husband and I were thrilled and appreciative!
Jai
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent Amenities and location
Syler
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Loved it
Luis Pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel
Daniel
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great stay. Will def recommend
Rena
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

N/A
Melanie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Really beautiful hotel-front desk employee Suzanne was so wonderful friendly and professional. You need more staff like her! Room service was terrible, over an hour to receive food and it was not that good.
SIRA
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very nice rooms and amenities. Nice staff. Beautiful hotel.
Number of reviews per page
20
40