M.Cartier greeted us and was as helpful as could be. We needed 2 rooms as we are a family of 6 (2 teens, 2 parents, 2 grandparents). The hotel was full but had reserved adjoining rooms for us, gave us great advice as to where we could see The Tour de France and the staff were gracious and friendly. We would definitely stay in this hotel again, nice sized rooms and newly redone bathrooms.