All facilities so accessable. Clean and warm.

The services was inconsistent and worst of all intermittent hot water or none at all, which is pretty basic!

Couldn’t believe charged us £30 each to use hydrotherapy pool when staying in a suite in a SPA hotel ?! wouldn’t go back !!!

The ‘suite’ was one of the worst I’ve ever stayed in, for the money they were charging. Mould on the ceilings. Room didn’t smell fresh. Towels smelled odd, a bit off like washed without a decent detergent. Clean but weird smell. Elemis products? Didn’t smell or have quality of Elemis. I’m guessing refilled with other product. We were in a ‘suite’ which was large but definitely the worst ‘suite’ I have ever staying in. Bathroom: No grout between a lot of floor tiles suggesting extreme wearing and no maintenance over a long period. Shower head hanging off the wall at an angle, patched up unsuccessfully with mastic. Shower heads tarnished and worn. Weird bath/double shower, unsafe to get in and out of. Had to step over a wall to get in. we wiped loo tool in the corners and they picked up black scum. Very unclean. Tap and tile it was attached to coming loose off the bath. Loo roll holder hanging off walls, deteriorated chrome. Windowframes dirty. looked like they needed a paint/good clean. Grout missing around sink mirror. Towel rail didn’t work. The room: Bedside light didn’t work on one side. Cold. We were cold. Only small heater, not enough. Stayed only 1 night then checked out, it was unsatisfactory. Can’t comment on other rooms standard but the ‘suite’ was bad. Staff apologetic but Manager refused a refund, despite all of this documented. Bed was comfy. Room was quiet. Breakfast mediocre. A copy of Wallpaper mag in the room felt like a joke at our expense.

Fantastic.

1 night away with my family, the front of house staff got confused we had 2 rooms booked, that’s about the only thing that went wrong. Staff were friendly Food was good Rooms were very nice Spa was lovely & relaxing A lovely short break away Will stay again

I loved our night here and so wish we had booked a night after Glastonbury to recover.

Super stay lovely room and so quiet

For a last minute replacement very nice, staff very frendly and easy to talk to.

Amazing property. Two day stay for next time for sure. Peter at the front desk was the perfect host.

Fantatastic bed and bathroom...

A nice clean hotel with very pleasant staff and good food

While the staff could not have tried harder, the hotel was nothing like the pictures - really shabby, old, dirty chipped paint and worn mismatched carpets. The staff tried hard to make it welcoming but it really was not what we were expecting.

Nice place for weekend break with relaxing spa and beautiful rooms. Well recommend 👌

Great place

The room needed updating. The hot water was on pressure pump so it made loud noise when you turned the hot tap on.

There is an extra charge for everything, service was poor and didn’t feel like a guest.

Very disappointing

The shower was temperamental and banging while working, it wasn’t until it control fell off that it went hot then couldn’t do anything about it, chips out of the mirror water went everywhere, door handle falling off.

Awesome we loved it