Reception was a little tricky to find. Room was small but worked, location was excellent. Bus 13a framed you from main train station to hotel at the end of the line. Tram was right outside the front door to get you to the center. So location was excellent.,

Very good accommodation, close to all main things in Vienna

The staff was attentive and gave us plenty of towels and bedding. We were able to check in really early, which was so nice. The walls are a little thin, but we bought our white noise machine, so it was fine. Good stay.

Good to get an upgrade....will return....

Great location and for the price it’s what you get. No complaints. The owner, does not speak good English but we were able to get by. Not an issue just an FYI.

Second time staying here, good location just by two tram lines and a bus stop. Excellent price and simple, comfortable and quiet rooms. Friendly staff and if you arrive late the keys are left out for you.

Ok, so it's not the Ritz but it is in a great location for the Christmas market (the reason for our visit). There is a tram stop out the front making travel to other Vienna must sees very easy. The cafe over the road has great gnocchi and there is a convenience store a few shops away. If you need somewhere clean, comfy and convenient Pension Vera is great.

Very nice and cozy place

This was a very very very small room. But super clean, they do well with the space they can, and you get what you pay for. Super close to lots of public transport and great food options. I felt I was staying in the centre of Vienna which was nice, close to everything. I would stay here again if only for a night or two, if for longer you’d probably need a larger room.

Excellent value for money

The front staff was excellent and so friendly. In an older historical building with beautiful floors. A good spot to sleep and rest. Shower were good water pressure. There is a metro stop in front of the building which helps you access all of Vienna.

Staff were wonderful. Beds and pillows were terrible. Rooms were rundown but functional. Location was a 20 minute walk to Christmas Markets

This is a budget-friendly, no-frills, classic Vienna pension. Was perfect for our quick overnight visit with its location and friendly staff. Only complaint is the sofa bed may be ok for kids but not comfortable for adults.

Good service

Great property to stay in Vienna on a budget! Makes feel like you are a local and very central to walk to different places.

Below average, but the price vs quality ratio was adequate.

The room was not ready, it did not have bed sheets, we were 3 guest and two babies and there were only two pillows without the pillowcases. Only one towel. The person at the reception does not know about customer service, he did not care about anything.

The hotels.com advert said buffet breakfast included but there was no breakfast on offer at all so we had to go to a Café and pay for it. The booking website also said parking possible but the chap on reception knew nothing about it

Where do we even start? First of all- the bathroom reeked of urine. Stale, old urine which makes you question the cleanliness immediately. The room was freezing but has a radiator. The radiator works but knocks and rattles every 5 seconds so you either have to be ok with the noise while sleeping or turn it off like we did and freeze. This was mentioned to the front desk but with no resolution. Not even an offer of extra blankets. Oh and the staff on reception aren’t the most welcoming either. The young women that saw us to the room could do with some lessons in customer service. A smile doesn’t hurt. If you can get past the smell, the cold or the radiator problems you should probably know that this hotel is above a nightclub. Thankfully the loud music, heavy bass and shouting patrons tune out the noise of the radiator if you put it on. To add to all of this the walls are paper thin. We heard our neighbours every movement from them rolling around in bed to their bathroom trips. If we heard them, they heard us. All in all, a very sleepless, cold and uncomfortable stay. Do not recommend.