Excellent in all aspects

Overall a very pleasant stay and the hotel staff were very polite and friendly

Had a wonderful stay! The staff were warm and helpful, the room was spotless and comfortable, and the food was excellent. Great service all around—highly recommend this hotel and would love to come back.

Food is poor . Services needs improvement . Overrated . Vis a vis price charged , property and services needs improvement . Not maintained

The curtains were torn, there was broken mug for tea in the Room and that was very disappointing.

Excellence top notch for ambience and hospitality

Hotel located in a quiet neighborhood and the property is is well maintained. There are plenty of parking spaces and lots of shrubs and trees in the property

Good hotel located at race course with nice dining options. Breakfast buffet has good selection. Good hospitality staff.

A decent hotel but a bit pricey

Great service and good overall experience

Overall a great experience

Good hotel

Very nice staff. Breakfast was good. The room was clean and comfortable. I recommend this hotel.

Great stay

We stayed for 3 nights at the hotel. The room was neat and good with all the amenities one would associate with an international class hotel. Breakfast spread was excellent, catering to Indian and western palates. Staff were courteous and professional and genuinely tried to assist. Overall, an excellent stay. Highly recommended.

the location is good but not ITC standard. Food quality needs drastic improvements. Resturant hygiene bad ..THERE WAS A FLY IN THE RASAM SERVED ! they tried justifying it that it was waiter fault ! ITC needs to AUDIT the processes and place

Property needs improvement - from linen to other amenities Staff was excellent though

The hand wash was mounted near the shower panel and shower gel was mounted on the washbasin in the bathroom. Ideally it should be other way round. Shower near swimming pool was not working.

Excellent stay, courteous staff.

Excellent property and staff, greeting guests in Tamil. Specifically Sabitha, Raja and Mr. Gopal. Awesome pool. Great amenities. Non skid mat and grab bar are nice touches in the bathroom. Overall a nice experience. Jasmine flowers and welcome drink were nice surprises