9.2
Exceptional
From 704 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.0

Service and Facilites

9.2

Traveler Reviews The Grafton

Number of reviews per page
20
40
Top reviews
Gary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our room was beautifully decorated and very clean. Bed was really comfortable tho pillows were a bit soft for me, but that's a personal preference and I didn't ask for a change. We managed to park outside hotel on the street, so no issues there. Only a five minute walk into town centre. Great location, geat hotel. Thank you 😊
Annette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely welcome when we arrived, beautiful room. Super clean. Best bed we’ve ever slept in, had a wonderful nights sleep. Will definitely stay here again. Thank you for your hospitality.
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very good location & excellent comfort
Anna
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Asked about early check in, some could enjoy the full day, or at least drop our bags off, no reply. No one available when we arrived, just a note with phone numbers to ring. One number they’d provided didn’t even work and there was no answer on the other number. I left a message about dropping the bags off but never got a call back. When we did call back later in the evening we felt like we’d done something wrong by ringing the bell for attention. Again, no one there at check out so just had to leave the key on the reception.
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Andrew
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Effortless comfort, speedy and easy check in, fabulous room super close to everything the town has to offer. Highly recommended
Carla
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There was no breakfast. No bar service as such. Mattress too soft. Pillows were down and too soft. Awful smell of drains in en-suite. Tiniest shower cubicle ever. Nicely decorated property. No one there at check-out. more like an air bnb that a hotel.
Dave
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely little hotel, perfectly located. Mark was a friendly host. Will definitely stay here again
Catherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was wonderful, window with fresh air was so appreciated as we were both recovering from being sick while traveling. Monica welcomed us with an efficient and informative check-in and shared parking details and recommended we visit the Turkish Baths, so we did! Great location about a 10 minute walk from most things. All in all, a lovely visit, and wishing Monica and co-owner all good things. If we pass through Harrogate again, there is only one place we will stay!
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Anne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

There were lots of nice little touches - like coffee bags not instant, decaf options, bottled water every day and not just arrival day, quality toilet paper, soft towels…. Plus it was a very confortable room.
Danny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hi, my wife tripped on the slope between the stairs landing, just before the top floor. You really should either correct the slope or make it move visibly apparent, an accident waiting to happen. Apart from this small comment made out of courtesy, all was great, thanks, Danny
Huw
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely boutique family hotel. Great location and value. Had the best nights sleep in the top floor. Will be back for sure
Dima
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We had a very nice stay, clean room, great location and friendly environment
Peter
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Excellent friendly welcome. Followed by a very clean, well presented and maintained spacious room.
Sarah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The friendly owners and a very clean, quiet and comfortable room within easy walking distance to all the amenities make The Grafton a great place to stay. We would definitely book again.
Ann
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Cleanliness. Comfy room
Julian
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a straightforward hotel in a nice quiet street a short walk from the centre of town. We could park close to the building both days we were there. On the day we arrived the manager took care of us nicely, as we were rather early.
MAGDALENA
icon-Business
Business
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Very small guest house, not hotel. No service, no breakfast, no information about last check in at 22.00. Very small room, spring soft materace bery uncomfortable, tiny , dated shower, you can hear every step of people coming downstairs. Definitely not *****. Close to conference centre. Wouldn’t stay again.
DANIEL
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Clean, comfortable and spacious. Only 10 minute walk to the town centre of Harrogate would definitely stay again.
Hayley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Lovely hosts and a really good stay
Jason
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Lovely hotel very clean and welcoming. Great location, Would stay again for sure.
Number of reviews per page
20
40