Front desk was very receptive and helpful. The room was pretty and comfortable. The bar and courtyard were charming and pretty. The location was far enough from the busy main streets, but close enough for an easy, quick walk to town/Roman Baths. Also a very nice evening walk to Marlborough Tavern (with good food) followed by an after dinner stroll through the Circus and The Royal Crescent and park was very easy/nearby. We would stay here again. The complimentary Cava was a nice touch and made the mini cheers a great way to begin our stay in Bath. Bath was amazing, we loved everything about our visit, and did not want to go home.