Good breakfast, comfy bed but dated and smelly room

The hotel is right next to the train station which we found perfect for getting to the Belgian Grand Prix and easy trips into Brussels. The hotel is nothing special and quite functional but beds were comfy and we slept well. Getting the lift from the station platform will save you climbing the stairs.

Not the best experience

I liked that it was like 2 minutes to the Train station platform, and proximity to restaurants and landmarks was very good. I would definitely stay here again should I visit Luven. The staff were great.

As soon as we booked the room, the hotel staff reached out to us. We appreciated how responsive they were. We stayed for two nights - August 9th and 10th. The hotel is conveniently located near the train station but it wasn’t noisy. We got connecting rooms as requested. We noticed that one room didn’t have hand soap and it was promptly fixed. We enjoyed our stay. If you travel to the hotel by car like we did, there isn’t a way to drive up to the front door and unload your luggage. You can either park on the street or in the parking lot. It is a very minor inconvenience but we thought we would mention it to raise awareness for others.

Location is perfect: 2 minutes from train station, walkabme to historical centre Quite, clean room, good shower Staff is very helpful and polite Lift is in premises Good WiFi No fridge in room

Old rooms , no room service

No windows that can be opened, ventilation only makes noise but doesn't bring air in. Heating/cooling doesn't really work. Some of the people in the reception are really not helpful (but one or two were OK). Do not expect a Radisson hotel. They say it's 3 stars hotel and it really is a 3 stars hotel. It is really close to the train station and there is a very good noise isolation. Bit of a walk to the center.

The hotel’s location is ideal as it’s conveniently located very near the train station. The rooms are comfortable & clean, with the bathroom well-designed. Service is very good especially the front desk staff such as Ms Egle who was very helpful in giving us travel & eating recommendations. We will stay here again on our next visit.

Elevator from parking structure was not working. Very inconvenient to get to hotel. Had to walk alot of stairs with luggage. Rooms are very small. Very basic hotel. Would not stay again.

Great hotel, great facilities and perfect for business trips.

Very convenient location if need to be near the train station. Friiendly staff. Unfortunately the room had a musty smell and is tired looking. Had what we needed for a nights sleep.

Conveniently located, clean, friendly staff.

Comfortable bed and pillow

The Front Desk staff could not have been more helpful. I arrived on crutches and they organised a wheelchair for me. As I do not speak Flemish I needed help contacting local medical staff and the staff here made the calls for me. So very helpful.

Great position for railway station. Staff on reception at arrival were exceptional - could not have done more to welcome and assist.

Less than 3 minutes Walking distance from Leuven train station. Busy hotel which is a good sign as the service provided was friendly and welcoming. Would definitely stay again.

Perfect staff, great location (everything walkable), nice room, eco-friendliness. Will definitely stay there again!

Friendly staff, a nice breakfast, and a good location.

I was a bit worried first that it would be noisy because of the proximity to the train station but my room was completely quiet. The staff were exceptionally friendly. Would definitely stay there again.