I love atmosphere, amazing place for families with small kids

Nice place to stay & breakfast is lovely

Too pricey for such a lame spot.

Thoroughly good stay from check in to check out. The whole hotel is spotlessly clean. All staff were friendly and helpful. Meal and drinks prices were reasonable for a hotel and of good quality. Beds comfortable and rooms well equipped. Peaceful setting and we loved the woodland play areas out the back.

Sofa bed was hard and lumpy and with it being pulled out didn't leave much space in the room, otherwise was really clean staff were friendly

Hotel was spotless & smelt amazing wherever you went. Close to the park - car parking £9.90. Room sizes bigger than expected & breakfast was lovely. Highlight recommend for Thomas fans

Very convenient for the park. Our grandson loved the Thomas theme. Couple of small problems with the room but someone came straight away when we called. Breakfast good. Interconnected rooms were really good. Crazy golf a little tired but free!

Very friendly and helpful reception staff and great entertainment for children outside in the evening. The children loved the outside play area and the room was big, clean and beds really comfortable. Would highly recommend.

The best stay ever!!

Perfect stay after a long day at the Theme Park. The food was delicious at The Brasserie and the staff were brilliant.

No room service during the stay. Plug sockets loose in walls. Aircon would not turn off so was freezing. Could smell smoke during our stay. No help available usingthe phone provided. The staff were drinking alcohol on shift instead and after multiple calls unanswered i could not even recieve first aid after the thor ride closed on my back without any prior warning, hitting my spine resulting in pain and stiffness. Luckily this resided enough to complete the trip for the kids. Although the tenderness and muscular pain is still present i managed to persevere. Upon arrival i discovered access to the resort was extra even though id paid 300 to stay at the resort paying extra for access to the resort was not advertised clear enough. There were NO discounts or perks for the themepark entry even r Though we stayed at draytons own hotel we then had to pay twice almost £200 just to enter the resort park where we were staying. So thats £500 without anything else. Nomini bar or room service. No cleaners during entire stay. There were multiple rides shut qbout 5 or more with others breaking down every 5 mins. Resulting in only getting on 2rides for £100???? ?!!@!! No tea or coffee maker. Loose fittings old worn dirty walls ect. The standards were no higher than a premiere inn. Infact premiere inn is better value and cleaner rooms. The room shown on our booking looked nothing like it. The shows and evening entertainment were not as advertised no waterfest.Dissapointing for £900totalcosts

Staff are amazing!!!

Been coming for many years with kids who love it. Rooms are clean and spacious although we are a family of 5 and woukd prefer to have everyone in same room rather than interconnecting rooms. I think the hotel should look into catering for families for 5 dith bunk beds and trundle bed

Out whole stay was very good from room to food and entertainment for kids were fab For our situation Little disappointed with extra parking charge despite it being included in original booking

As my husband was ill and im slightly disable and was with my 7 years old granddaughter the staff [ all of them ] were great with us.

All the staff went above & beyond to assist you

A lovely, clean hotel perfect for our visit to Drayton Manor theme park. Love the character breakfast which our boys loved aside from a great selection to eat/drink!

Excellent hotel with great facilities

Checking in was a breeze and very helpful and cheery staff when arriving. Minor issue with the room when arrived, however it was sorted by the desk staff and a happy resolution was found. Accomodation wise after that was spot on. Really have to say the staff members we dealt with were exceptionally good and a credit to the hotel.

This hotel is perfect for young families with children. I loved the patio area where the kids can run around and play and the adults can sit and lounge and watch the children.