Great hotel, friendly and polite staff. Very clean all round, and well laid out.

Decent clean room, great breakfast, staff were amazing and extremely helpfu.

Rude, condescending and unhelpful reception staff (particularly the women working on Thursday 13 June at 9.45am) - unsafe (room safety is ill-maintained) no working locks on doors for solo travellers. Walls are paper thin you can hear other guests just talking in their room from your own. No gym as shown on photos, and no other activities. Food is bog standard. Beach towels and bath towels are thread bare. Hairdryer didn’t work and rooms very dated. Coffee machine is awful - had to go miles away for a decent drink which defeats the point of paying for half board. The hotel is in the middle of nowhere so it was an expensive for what they offer - defo a 2 star not a 4 star as they state.

Lovely hotel, quiet area, staff were friendly! Shame the spa wasn’t free! But I enjoyed my stay there.

Loved this hotel loved the staff ignore any negative reviews the drinks are plentiful the food varied spa and massage perfect shout out to Miquel the bar man we will go back plus entertainment on dour floor every night was fab

8 nights half board stay from 25/03 to 03/04. Until April there was no animation at all, after that very poor. For the first time ever in my life I have been charged for a tap water in the restaurant and which is even worse the waiter even didn't told me that I should pay for a glass of water which I didn't touch at all. The hotel is on really high stip hill around 30 mins walking distance from the beach. I have 3-4 holidays during the year. Always stay in a 4 star hotels. From my experience until now this was worst 4 star hotel in my life. If I can say something good about the hotel I can mention the sun loungers which looked like new and actually were really comfortable

The food was of poor quality, fried or boiled food really low quality. Beds were uncomfortable and the showers were a nightmare. No drinking water available one of the days

The staff seemed really unhappy to be there and the service was bad. There would be a a queue for a drink and the one person serving would walk off to go and clean tables. There’s only ever one bar open in the entire resort. This means that after 9.30pm if you want any drink (soft or alcoholic) you have to queue to get one from the top floor disco. This queue was a running home at the hotel as it was always about 50 people long at any one time. Only cheap wine available at lunch and dinner and no option of any drink other that the self service flat Pepsi machine. This was a cheap hotel with no frills - it was in no way possible a 4 star hotel. The area around is awful - nothing to walk too other than a pebbled beach with nothing on. Food pretty much stayed the same for the full week. One night they might add a beef stew or something. As a vegetarian the options were plain rice. Broccoli and carrots. Although the salad bar was okay, it very repetitive and had lots of flies on. This is a budget hotel (3 star at most). Positives were the room was cleaned well and I had a massage for 45 euro at the hotel which was very good.

Very good hotel , would recommend .

Nice hotel. Facilities look more modern than rooms but ok. Didn’t manage to use the gym or indoor pool. Coffee and on site shop were a bit too expensive.

Excellent value for 1/2 pension, with good quality breakfast, apart from coffee, and evening meal.

A pleasant stay, food very avarage, no water bottles for all inclusive. Staff not very friendly. Very nicely done up hotel and lovely pool. Perfect for a quiet week away.

Well greeted, good amenities and plenty of choice for breakfast. The room was clean but not to a high standard. There was some strands of hair on bedding and on the shower tiles. I woke up to no electricity on the last day but as it was the last day, it was the least of my concerns. Walls are slightly thin as can hear your neighbours next door.

Large hotel but a bit away from the main tourist area of Costa Calma. Reception was friendly and helpful. We did book the cheapest room so it was no surprise to find ourselves on the ground floor, inside courtyard with a view of ...the neighboring wall. Recommend you have a car but then good luck finding parking convenient to the hotel. We only had a short stay but it still would have been good to have at least a water cooker in the room. The buffet breakfast was acceptable but served in a very utilitarian canteen area. The room was large enough with plenty of closet space but a rather small television. Housekeeping seemed to be a bit hit and miss. On the Saturday we thought we'd help and told the Staff nothing needed to be done but please bring 2 extra pillows. Duly noted and nothing done. Sunday we expected towels and linens to be replaced but instead returned to find the damp towels hung up again but no fresh towels or linens. Maybe we missed the no cleaning on Sundays memo? In general ok if you only need an inexpensive room for a couple of nights.

A relaxing and quiet area.not many bars or restaurants to visit, mainly an all inclusive hotel resort .

Was very far from sea and was very quiet, no atmosphere... Very sad place...

Cleaning inside the room was done to a bare minimum. No soap or shampoo was provided. Outside pools were nice and it was a pity the inside pool was still being refurbished

The hotel was nice, staff very friendly and helpful. The pool and balcony, reception and general areas are very nice. Rooms are basic but can be noisy as the walls aren’t very sound proof so can be hard to sleep at night with the noise of people coming and going. There was some renovations going on, so the indoor pool wasn’t available and was noisy at times during the day with the renovations. Overall a nice place but the area is quiet and rooms could do with updating, but are pleasant.

I have been here twice now ,both times i found very good and helpful, a little bit at the back of town but if you have a car or like a 15 minute walk or there is even a bus from outside the hotel, so all very convenient. I would certainly go to the KN Matas Blancas in Costa Calma again the beaches nearby are simply stunning.

Not a good location and resort layout is not good for walking and finding your way around. Need transport to get anywhere. Hotel has good facilities but lacks atmosphere in that the dining room is a bit like a canteen and there is no focal social are such as a cosy bar where guests can mingle.