Fersal Hotel Neptune Makati

Explore Fersal Hotel Neptune Makati
8.4
Very Good
From 72 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.4

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Traveler Reviews Fersal Hotel Neptune Makati

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40
Customer reviews
Danila V.
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8.8
/10
Reviewed 128 week(s) ago
This hotel is simple but it 's the one allowing you 24/7 check-in which at the time of my stay, no hotels did provide (arrived 2 AM).
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Febby S. S.
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8.8
/10
Reviewed 164 week(s) ago
For a 3 star hotel I have high expectations on the accommodation I will get, but I think I got my hopes too high. But the staff were nice and helfpful on this hotel which makes my stay experience is not that bad.
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Winston J. S.
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9.4
/10
Reviewed 189 week(s) ago
The staff were very helpful, the location is good too.
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Andres K. V.
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6.0
/10
Reviewed 320 week(s) ago
This hotel has a good location so that's why I'd rush paid my booking but I was so confused that was time when I already checked in I found out that the suite not so good it because something nuisance smell not so good and little bit dirt on the floor I just stayed to pass the one night because it's paid already !!!
1 people find it helpful
Rehjino R. M. R.
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Business
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8.5
/10
Reviewed 334 week(s) ago
most understanding staff I ever met
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Emily C.
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Business
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8.5
/10
Reviewed 335 week(s) ago
Every expectation were met and beyond plus free breakfast.
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Emily C.
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Business
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8.5
/10
Reviewed 335 week(s) ago
Every expectation I had prior booking here were met greatly aside probably for some staff that are b****y.
1 people find it helpful
Bertha
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Family
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8.8
/10
Reviewed 337 week(s) ago
Clean rooms. but old building. Noisy air conditioner. Delicious breakfast.
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Krystle A. D.
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Backpacking
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8.8
/10
Reviewed 352 week(s) ago
The hotel is accessible and near to a lot of nice establishments and the staff are really nice too. I got a good rest while I was there.
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Jack M.
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Romantic
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8.5
/10
Reviewed 362 week(s) ago
Feel like home :-) the manager of the hotel his nice whatever we ask we get. The staff of the hotel they are lovely. Room clean and nice. Only the breakfast should be improved. We are second time here. Location is good will come back here for sure. I recommend this hotel for anybody.
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Jireh G.
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Family
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8.5
/10
Reviewed 365 week(s) ago
The room was fine. The staff, the room, and the food are great. Overall experience was awesome.
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Niken A. P.
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Business
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9.1
/10
Reviewed 372 week(s) ago
The hotel is comfortable and clean, it's just that the breakfast menu is less varied and served so we can't choose.
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1 people find it helpful
ervie A.
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10.0
/10
Reviewed 387 week(s) ago
great place to stay at the heart of makati
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Esperanza T.
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Family
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9.7
/10
Reviewed 391 week(s) ago
A very good choice to stay when you want to stay in Makati. Everything is just a walk away =) friendly and courteous people and always ready to assist you 😘
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Abby D. C.
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Family
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6.0
/10
Reviewed 399 week(s) ago
Bad, my one year old got mosquito bites. When i mentioned to the manager casually said yes, subject to fumigation. No service recovery, no apology either. Lighting is too dim plus i asked the bellman if we can change the room because there is adjacent door, said door can't be opened from other side. Sad! It's my birthday.
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Jack M.
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9.1
/10
Reviewed 409 week(s) ago
Very convenient for everything.. staff very polite helpful and kind. anything you ask they will give it to you.room is basic it's not really deluxe. breakfast no good for foreign. only pilipino love fat food can eat.. I definitely comeback in this hotel because of the location and staff in the hotel.
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Armarie S. C. N.
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Romantic
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9.4
/10
Reviewed 411 week(s) ago
Great location! Hotel was old but facilities are okay for the price. Staff service is great too!
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Ma
icon-Romantic
Romantic
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8.5
/10
Reviewed 427 week(s) ago
Had a wonderful stay. Till next time
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Julio Cesar Guerra
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6.0
/10
Reviewed 444 week(s) ago
The restaurant for leaves a lot to be desired. The room, bad for the price. The service personnel very good as it is in most hotels of the same category, or higher.
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