7.4
Pleasant
From 326 reviews
Cleanliness

8.0

Room Comfort

6.8

Location

9.6

Service and Facilites

7.8

Traveler Reviews Hotel Pelayo

Number of reviews per page
20
40
Top reviews
Matthew
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room, clean beds. Decor is a little outdated and the walls are very thin
Na
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff
Hector Lopez
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It is well placed. In downtown and close to bus stops and metro stations. A place to have a good sleep with AC and heating
Haidy
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall it was good
Elio
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The hotel is in a really good location. The room we stayed in was small and basic, but clean and comfortable, and the service we received for most of the stay was excellent. On the final day we were hurried out of the room - the cleaner knocked shortly before checkout time and conveyed that we needed to leave quickly (we were due to leave before checkout time anyway). We were also a bit surprised to be charged 6 euros to leave three bags at the hotel for a couple of hours after checkout.
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georgia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

If you want to be central in a clean safe hotel this is the place , yes it’s basic but it has everything you need , aircon to keep you cool, safe for your personal items and a piping hot shower … ideal
Jose
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Good location, get what you pay
Belkys
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Lo unico que no me gusto fue que la habitacion era
Jade
icon-Leisure
Leisure
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Pretty basic, but has everything necessary. Staff was more than helpful and lovely, and rooms are clean. Will stay there next time too. Thank you!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This is a great location! The front desk staff is friendly. The housekeeping staff is very serious and isn’t the friendliest person there. The room and bathroom are very small. The AC works fast and great! There are no small refrigerators in the rooms. TV gets a lot of channels and lots of shopping and dining options. This is a great low cost option with limited amenities.The elevator worked well during our stay.
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Nancy
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Internet wasnt reliable and slow. Cost extra for a safe. No fridge. Great customer service! Clean room.
Raul
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The 2 stars on Staff and Service is not because they were not friendly and courteous. They are very nice and always said hello when I came in and out. When I checked in they told me the city taxes portion of the bill had to be paid in cash. I knew ahead of time this would be extra fee that wasn't included in the bill, so that was fine. I didn't know that it HAD to be paid in cash. All of the hotels my friends stayed at, they all just added to the charges and paid with their credit cards (I found that out later). But...I was going to need cash anyway so I worked it out. THEN....I asked for a safe and was told it would be $2 extra. Fine. But I WASN'T told at the time that it ALSO had to be in cash. So the night before checkout I was told about it having to be in cash when I had already spent all my Euros! So the next morning I had to waste more upcharges and fees to take out just the $8 I needed. I had to spend $20 to get 8 euros when they should have told me the first night the safe fees were also cash. This was the only reason I gave such a low rating. It's a very simple hotel with value for the low cost, but that was not cool doing that. They need to be upfront with everything.
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TAKEHIRO
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

City tax was EUR 7.5. Need notice you can't pay with card. Great location and fair price.
Stephanie
icon-Leisure
Leisure
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very basic 1 star hotel, with a huge price ($250/night) because of the yearly, huge ( 80,000 people) tech conference in early March. Best thing was the wonderful location. It was clean, front desk staff were very helpful. Room was extremely small, with a singlebed next to the wall. You have to carry your bag up many steps, before the elevator, but staff carried it for me up to the next floor, to my room. The outdoor bell, on the right with all the buzzers, to open the street level door, is directly under the Hotel sign on the left, immediately below it, but it doesn't look like a buzzer! Starbucks is a 2 min walk, and Placa Catalunya is 5 mins.
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Yuliya
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Отличное расположение. Очень чисто. Замечательный сервис.
DAWN
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Convenient location- just a very basic room and quite close to front desk so some disruption.
Dionne
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Cost boutique hotel. Perfectly located, a short walk to La Ramblas. David at reception was super helpful and awesome. I would book again
Meryl
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

No elevator!!!!!! Almost impossible to get all our luggage up. Tiny room with ancient bedspreads. Pulls on cabinets all broken. Safe but no key. Had to leave room key at desk which we didn’t like. No coffee. Only positive was location and staff..
Wen
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good
Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

In the heart of town!
Number of reviews per page
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