What other reviews said is true. Pool has mold all over wall and corners. The hot tub is even worst. Room towels stained, spring box of the bed with blood stain. Shower did not work 3 drops of water, . It is true. Wifi work well for me during my stay.

Rooms were great. Beautiful resort, great staff

We arrived at night and it was a little confusing to find the hotel. There are no signs pointing to the hotel and it’s hidden from the road. I love that security was always at the gate and was very vigilant. We went late September and it was nice having most of the hotel to ourselves. Service was great!! The wait staff was too notch. Very accommodating and attentive. They were a good time. The pool was nice. Lounge chairs and full service. The swim up bar could use some TLC but still got the job done. There is an amazing gazebo over look the ocean and beaches. Breath taking views from the restaurant, balcony, and pool. The food was delicious. Cooked to order breakfast. I also had a shrimp cocktail that was to die for. Drinks were amazing as well. Fresh frozen fruit was used in my pina colodas and strawberry daiquiris. Yuuummm. My husband and I got a couples massage and loved it. The tables were close to the ocean so the waves crashing added a nice touch. Very clean. The mopped our room everyday and it always smelled and looked great after room service. My only negative comments would be the bed was very stiff and the shower wasn’t great.

We only stayed one night at the Dunama, but would definitely return. The setting is absolutely breathtaking!! The staff was amazing, specially the bartender Dillon. Only complaint is the cleanliness. Certain areas need a good deep clean and new linens/towels.

The room smelled a little damp. The bathroom was slimy. The pool was moldy. The breakfast was a very small portion, but it tasted good. My family and I were informed by the staff that it was only one drink per person and no refill… My room didn't have a hairdryer. The facilities were very nice with mageatic view. The hotel very well located, and had a very nice and private beach access. The grass could have been better maintained.

The service at Dunama hotel was spectacular the view is breath taking and the private beach is absolutely gorgeous.

Good service

Clean, Excellent staff, customer service. Only downsize was the property need be updated.

Hotel staff were friendly and helpful. Roads nearby were very usable even though it was the wet season. There is a very nice black sand beach a short walk from the hotel (though the stairs a bit treacherous).

Please do NOT stay at this place, does not look like the photos at all. Pillows were yellow, the first room was so dirty, they moved us to a different one that smelled like bleach but was in terrible conditions as well. 🚩 signs all over the property “no refunds” Also Expedia was not helpful at all.

I thought the people were absoluetley amazing. They could use to get new linens they had seen better days. The food was wonderful. All in all we are all glad we stayed there.

Todo muy lindo excelente 👌

The view is beautiful nice and quiet hotel with action around. Staff is great also

All of the staff were very friendly!

The hotel needs cleaning. The pool needs deep cleaning, there is green algae in the pool. The garden room’s view it is the view of dry grass and dirt. The garden view rooms are four floors down and there is not elevator. There were dry leaves on the stairs and hallways. The beach is far from the hotel. There are many steps to climb.

Hotel is OK. Pool was a little dirty. Breakfast is small but tasty.

Great staff and great location

The room is so humid ans dusty, got rinitis after 20 minutes in the room

You know when you meet someone online and their pictures are old or heavily filtered… similar to this hotel. The property is beautiful but definitely taken years ago. Could use some new paint and a deep cleaning in the room. Pros - beautiful location, incredible views, lobby, pools and the private beach is a black sand beach. Beds are very comfortable (but firm, if you don’t like firm you will not be happy) Easily walkable to town as long as you realize you are booking a place at the top of a hill. Very safe location and town in general. Cons - this is the only place in Costs Rica we went to that didn’t have good service. Everyone we encountered seemed annoyed. Also the only place we had some language issues. In CR you can usually get by with English but most employees only spoke Spanish AND pretended they didn’t know what you said if you didn’t speak Spanish fluently. Free breakfast was good but you can only have ONE cup of coffee OR juice. Very odd. The casino is no longer open. Tons of jelly fish on the private beach but not the main beach

This is the most terrible hotel I’ve been in my life