Hospitality was immaculate, location, and room views were magical.

Needs air conditioning

The staff were exceptionally friendly and helpful, and all spoke excellent English. The location is perfect—just a 7-minute walk from the train station and the Sunnegga funicular, with a bus stop for Matterhorn Paradise conveniently located right across the street. Our room was spotless and comfortable, with a lovely balcony to enjoy the views. Breakfast was tasty, and the coffee was excellent. In the evening, the soothing sound of the nearby river added an extra touch of coziness to our stay.

I really loved this hotel. It was trendy, close to the train station, and had a delicious breakfast. The elevator on my side of the hotel was out when I was there, but the porter lugged my bags up for me. The room itself was small but the balcony with Mountain View and bathroom with soaker tub made up for the lack of space. My only wish was a shuttle ride to the train stop. The staff were very nice and welcoming!

This was great choice. the property is centrally located in the village. Great decor and wonder rooms

Very helpful and kind staff, excellent spa area and comfortable rooms!

Staff there wasnt as friendly. Not sure is it because we are asian. Requested for a higher floor for a better view way ahead but was given the lowest level instead. Breakfast food was not bad even though it was mainly the standard breakfast food. Was a 10 mins walk to the main station. If you require a drive from the hotel to train station need to pay for it as well.

Great spot!

What a great stay at the Hotel Perren! Comfortable beds, wonderful staff, and the view....what a great place to stay in Zermatt, we'll be back for sure!

We had a great stay there . We would stay there again

It was great staying here, the staff surprised us with a birthday setup in our breakfast table 😊. Very friendly and welcoming staffs.

I will stay gere again and again. A great hotel with great people

Very nice in a modest, rustic alps way. Great location, minutes from ski rental, lifts, train and Zermatt town center. Very clean and if you are lucky enough to have Matterhorn view with balcony (i did) you have one of the best views in all of Zermatt. Staff are very nice and helpful. On our 2 week tour of Alps, Paris and Venice (including our 4 nights at 5 star Hilton Stucky) this was our favorite destination, a large part due to this hotel! thank you Hotel Perren

Best breakfast buffet

Room very outdated.

Stayed in a single "twin" room; this was a perfect room for a single traveller. Room was reasonably priced and location was fantastic. Front desk staff was friendly and helpful. Will definitely look to stay here again.

Excellent location near train, skiing and ski rental. Very walkable and central with plenty of dining and shopping opportunities. On site ski storage, sauna and steam room were great. Staff was friendly and helpful.

Customer service was amazing staff was amazing thank you

Great service. Really good breakfast with some hot options. Bedding and pillow were pretty soft. Staff was amazing.

Great location with a clean and spacious room. Friendly staff.