Dear Khun Erkan Y., Thank you very much for your review regarding your stay with us. We do apologize for the inconvenience about some unexpected issues that have arisen during your stay. We have made sure with the staff that they informed the guest during a time to check-in in term of lost & found Regulations. However, there was charged you for the lost of key card. Also, we are deeply sorry again for the inconvenience that made your frustration and misunderstood. Hopefully, we have a chance to welcome you again next time. Warm regards, Nantra Sukhumvit 39 Team

Dear Khun Dang P. D. T., Thank you very much for your review regarding your stay with us. We apologize for the inconvenience within the room. We will keep moving forward and improving our accommodations and facilities better in the future. And we look forward to welcoming you again next time. Sincerely yours, Nantra Sukhumvit 39 Team

Dear pebi yulia suwendi, Thank you very much for staying with us and giving us a great review and nice compliments. All of us are very happy that you enjoyed your stay at our hotel. We really appreciate your kind words. Thank you very much for a very good review score. We will try to further improve our facilities and our services. We hope that we will get a chance to serve you again on your next trip to Bangkok. Best regards, Nantra Sukhumvit 39

Dear you, Thank you very much for staying at the hotel and leaving a good review and rating. All employees are very happy to have you. Happy to stay at the hotel. The hotel would like to thank you very much for the good review score and the kind compliments given. The hotel would like to sincerely apologize that the blanket in your room had stains. The hotel will be more careful. Thank you for such information. The hotel will continually strive to improve its location and services. and sincerely hope to have the opportunity to welcome you again in the future Thank you very much. Nantra Sukhumvit 39

Dear Ms. Lalita L., Thank you very much for staying at the hotel and leaving us a great review and rating. All staff are very glad that Ms. Lalita Lalita enjoyed her stay at the hotel. The hotel would like to thank you very much for the excellent review score and kind comments. The hotel had to apologize for the case of the housekeeper secretly gossiping. The hotel will try to train more employees. The hotel will continually strive to improve its location and services. And sincerely hope to have the opportunity to welcome Ms. Lalita Lalita again in the future. Thank you very much. Nantra Sukhumvit 39

Dear Vera Dian Mutiara, Thank you very much for staying with us for 3 nights and giving us a very good review and great compliments. All of us are very happy that you enjoyed your stay at our hotel. We really appreciate your kind words. Thank you very much for a very good review score. We will try to further improve our facilities, our services and hope that we will get a chance to serve you again on your next trip to Bangkok. Best regards, Nantra Sukhumvit 39

Dear Mr. Mantana, Thank you very much for staying at the hotel and leaving us a great review and rating. All staff are very glad that Mr. Mantana enjoyed his stay at the hotel. The hotel would like to thank you very much for the excellent review score and kind comments. The hotel had to apologize for the faucet. The hose and toilet flusher are in old looking condition. The hotel will have the technician rush to change it quickly. Thank you for your comments. The hotel will continually strive to improve its location and services. And sincerely hope to have the opportunity to welcome Mr. MANTANA TRIPOP again in the future. Thank you very much. Nantra Sukhumvit 39

Dear Mr. Bowii P., Thank you very much for staying at the hotel and leaving a review rating and comments. The hotel would like to apologize to Mr. Bowii for not having a comfortable stay at the hotel. The hotel will try to improve the things that Mr. Bowii has kindly complained about as soon as possible. The hotel will continually strive to improve its location and services. And sincerely hope to have the opportunity to welcome Mr. Bowii again in the future. Thank you very much. Nantra Sukhumvit 39

Dear Rusela Pichay Osmogan, Thank you very much for staying with us and giving us a great review and nice compliments. All of us here are very happy that you enjoyed your stay at our hotel. We really appreciate your kind words and thank you so much for a very generous score. We will try to further improve our facilities and our services. We hope that we will get a chance to serve you again on your next trip to Bangkok. Best regards, Nantra Sukhumvit 39