The worst experience I’ve ever had dealing with reception. The bathroom had no shampoo/body wash. And the blankets were paper thin. I asked for an extra blanket as there were two of us sleeping in separate rooms and couldn’t share them, and one person needed a second layer. The receptionist on the shift refused and kept berating me and eventually just ignored my message. The next day the cleaning staff brought us more blanket without us asking, after seeing one of the beds using a towel to keep warm. That means the hotel def can offer extra blankets, and someone else on shift was kind enough to oblige. But I had already caught a cold by then, which severely impacted the rest of my trip.