The staff was outstanding. Very helpful and informative. The place was clean. It was in a great location.

Ideally positioned literally opposite the entry to the excavations, no lift, but room clean and comfy.

Convenient to everything without the noise and chaos of the bigger city. Perfect location for what I wanted

Pretty run down and not like photos Staff friendly and helpful Good location for trains and Herculaneum

It's right across from the Herculaneum ruins history site.

Lovely rooms and staff

The B&Bhotel had parking at about a 6 minute walk. I installation where pleasant and rather comfortable. The train station, with regular connections to Napoli, Pompei y the Vesuvius is at about 12 mintues walking. Much better than by car, the traffic is horrendous.

The hotel is very basic, the pictures on the site are slightly misleading. The rooms are very small with dated amenities. The balconies are so close to the others you felt like there was no privacy at all. And it felt very uncomfortable knowing someone could just step over and be next to your room door. Towels were old and shower just about passable. Our bathroom had an awful smell from outdated pipes too. The area is heavily policed and there is only a couple of “safe” places to eat or drink so I wouldn’t recommend and definitely wouldn’t stay here again. The door to reception is locked and you have to buzz to go in, that should’ve been my first clue of the area! It’s incredibly noisy too, lots of shouting and vehicles reversing all through the night etc The staff were however great and couldn’t do enough.

Clean, attentive and helpful

Very handy spot for a visit to Herculaneum. Room was quite large. Bathroom was fine. Breakfast was basic but OK. Nice terrace area to sit outside. There are some basic restaurants nearby as well as a lovely place selling wine. We got a taxi from Naples Airport which cost 65 Euros (a bit of a rip off). The hotel is located next door to Herculaneum.

Great place to stay

Hotel Herculaneum was a perfect resting place for us. Very close to the archaeological site of Herculaneum meant we could easily visit and return to relax in the hotel. The room was clean, decorated to a high, modern standard with every amenity you could ask for. We were upgraded on rooms when we arrived, which meant we had a balcony overlooking Herculaneum too. The breakfast was tasty and plentiful and the staff were both helpful and polite.

At gate of Ercolano

Excellent service, but breakfast can be improved

Great location.

The pictures were not like the room. It was a run down room, very disappointing. It is a run down town, and neighborhood. I would never stay there again. It felt unsafe in the town and at the hotel. It was not a good experience.

I booked this hotel to save my budget for staying near Naples and going from Naples to Sorrento, Capri and Positano. But it was not worth it. Because it’s very far from Naples and trains between Ercolano and Naples central are every 45 minutes. So if you miss a train in last minute, you need to wait about one hour.

First, the location is great, right across from the park. The concierge was friendly and helpful. The room was clean. Our bed was very, very firm. The only real problem was the shower had almost no pressure, just a dribble. Our friends in other rooms did have water pressure.

It is very close to Train station and restaurants. Rooms are clean and price is reasonable Hotel looks different than shown in the picture in Expedia . Pictures are some what misleading

Staff was friendly.