The hotel was clean, safe, staff were helpful, breakfast was good, close to shopping and facilities. There was an incident with an unruly guest and it was delt with quickly and professionally. Would stay here again.
Mary
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location!
Emily
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Location location location
Awesome staff
Russell
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Awesome place to stay at. Customer service awesome. Dining awesome
DArcy
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The hotel is on the edge of a couple of interesting areas, a square by a cathedral and a large area of pedestrian friendly streets with dozens of restaurants and cafes. There is also a mini Mart within sight to the left of the entrance and to the right is a supermarket a couple or so blocks away.
William M
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
Over night stay before flight next day , good location for town centre,and easy connection to airport bus stop outside hotel.All staff helpful specifically the man on reception during evening made it feel like home would definitely return in future.
Wen
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Helpful staff and convenient location.
HARUT
4.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Very old hotel 2 stars not 3,dark room staff is
Root,(never again).
Just very terrible room
Bad hotel.
Dessy
Leisure Family
10.0
/10
Reviewed 73 week(s) ago
Expedia Group verified review
Good location (bus stop right outside the hotel). The reception staff was very helpful - managed to organise a taxi for us at a reasonable price on our only day to visit Zeus cave. Thanks for a great stay at Heraklion!
LUIGI
Leisure with Friends
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
The welcoming of the staff quite impressive its in a central location not far from anything.The rooms seem to be tired but everything works ,Good breakfast could not ask for more.it is the type of hotel for short stays.
Deborah
Leisure Family
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Small hotel not far from centre. Friendly staff and rooms ok but if on road side it’s pretty noisy
Christine
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Clean, well located , bus to airport right at corner
Joseph
Leisure Family
8.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Quick stop before catching the ferry. About 20 minute walk from Ferry port.
CRAIG
Leisure
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Excellent , value-for-money hotel in the centre of Heraklion close to restaurants and food stalls .10-15 -minute walk from the waterfront .The bus to the airport passes on the other side of the road .As the hotel is on a main road it can be a little noisy but no problem with wax earplugs .The breakfasts -included in the price- were fine, and the staff on the front desk were friendly and helpful .I'd happily stay there again .
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Jeffrey
Leisure with Partner
6.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
The bathroom was tiny and the shower curtain did not stop the water from running to the bathroom floor.
Bequie
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Beautiful hotels and views and the team was very welcoming. Great breakfast too
Emily
Leisure Family
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The staff are awesome.
When I come to Heraklion I never stay anywhere else!
Emma
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Staff were incredibly kind! We showed up early around 11am & our room was already ready which was so nice after flying in from Athens that morning. The free breakfast was decent & I had no issues checking out early. My only complaint is they gave us a sheet but no actual blankets so it was a bit cold at night. Also, no laundry facilities as stated on the page.
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Emily
Leisure Family
10.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Staff are awesome!! Very welcoming.
Janice
Leisure
6.0
/10
Reviewed 125 week(s) ago
Expedia Group verified review
Good Location a little different but a bed is a bed