My family love every thing about this place

Breakfast time is only till 9.30 am which is not ok for travellers. Also reservation team needs more proactive and training.

Loved every minute of it.

Friendly service. Great food and ambience.

Nice hotel ,nice rooms no beach seems to have been some sort of landslide very near hotel Food good pool nice Outside area a bit chaotic ate out only once to be honest food in the hotel much cheaper and nicer

It was an not a modern building which I like. The only thing that I did not like was the Front office check in staff who were not accommodating. It was a great pity as the rest of the staff were awesome.

Nice friendly staff and very clean facilities. Reasonably priced

The property was quite good with a very nice environment. However, we had to cancel the booking done through Expedia as Expedia has sub-contracted our reservations through Neckermann Reisen and did not even inform us. Due to Thomas Cook Group insolvency, the hotel was not willing to honour the reservation, for which we had already paid for. I wrote to Expedia on this and up to now not received any response. WE HAD TO PAY TO THE HOTEL A SECOND TIME DIRECTLY COSTING A LOT OF MONEY ?????

Pleasant stay at Tangerine with helpful reception staff. Food is easily available with options outside of the hotel limited unless you venture out somewhere. Amenities around the pool are good with a bar, cafe and gym.

I like every arrangements there.so cool to hangout with family and friends cool place and with the beach side. It more convenient

Ideal location and beach is next to hotel. Distant to city is convenient and transportation are good. Breakfast is good and variety of choices. Staff are very polite and friendly.

It was clean but all rooms smells of damp to the point you can not sleep because you feel it in your lungs! Staff serving pool area are very rude people, they treat badly Womens and but ignore the same man behave! I felt like I am lady and have rights in their hotel because I am not man! I was removed from pool for wearing top in pool ( the man shouted at me loudly to go out) then after my complain to manager staff realised I am not at wrong and they allowed me to use it. Few days later I could see Sri Lankan men wearing cotton top in he pool ( it is not hygienic for pool) but nobody told him to go out of pool. Also I complained twice that men was smoking in the pool and nobody sorted it out. Cigarette ash was in the pool from his cigaret but it did not bother staff at all. I was told they will tell him not to but then he stayed whole day in the pool smocking and it was ignored by staff! This is our first out of 20 hotels where we stayed and felt terrible and upset every few days. Unfortunately we stayed 3 weeks there and had to put up with it ! If you want nice calm holidays do not choose this hotel. They are better hotels where actually woman is the same important as man!

Overall it was a good place for the price we got. In room dinning was superb. But dinner buffet was not that good, didnt have much options. Breakfast was good. Good staff, friendly. Enjoyed the stay

Great pool. Very friendly staff. Shame about the erosion at the beach.

Ideal for a quiet, relaxing holiday. Staff very attentive and the Resident Manager went out of his way to make our stay pleasant. However, absence of a lift and numerous steps to climb made it less friendly to senior citizens The manager did say that steps are being taken to rectify these shortcomings

Everything was perfect. The beach, the pool, the staff, the rooms, the resort itself and the food was delicious. We stayed 5 days and we absolutely loved it. I highly recommend it to everyone.

Great staff, great pool and great room. The front desk was very accommodating to my requests. I was told I was the only American they'd ever seen there, so hopefully I made a good impression.

Lovely hotel, good selection of food for breakfast compared to other hotels we stayed in Sri Lanka, great staff, best gym in a the hotels we stayed in and a lovely large pool. Our room was a duplex with the bed on a mezzanine floor and a second washroom upstairs and we had a fab sea view to watch the sunset from our balcony. The room was dated looking, I believe the hotel was built some time ago, but that didn't bother us as was clean and housekeeping was great. The only downside for us was the location, not much outside the hotel, the beach was a bit scruffy and the railway ran nearby. Some decent small restaurants nearby but if staying for a week or two theres not a lot in walking distance.

Property was at it was described and room had nice view as it was promised. Their buffet food was not that good or at least it was different. Their staff was nice with exception of the front desk and guest services which were very bad. They need a major improvement in that area.

It was clean and the staff very friendly. Perfect breakfast, many choice. But the AC in the room didn’t work good. All the clothes were very wet.