I’ve stayed in over 100 hotels this year. For the price this was by far the best. The neighbourhood was good, the staff were friendly and helpful and the food in the restaurant was lovely at a fair price. They have a fitness centre and a roof terrace. The rooms were extremely clean and spacious. I thoroughly enjoyed my night here until 7am when I was woken by people cleaning the windows. Not them actually cleaning it was the CONSTANT beeping of the crane. It went on for over 4 hours! It is clear they take great pride in the hotel and ensuring it’s clean but that noise constantly from 7am left me leaving exhausted and grumpy rather than refreshed. I complained about it three times. The staff on reception were very understanding with one saying “I understand, I can hear it too and it’s very annoying”. Regardless of this and me asking a manger didn’t contact me and only spoke to me when I leaving because I asked for him. As I said it’s clear they look after the hotel but by having that constant beeping like an alarm from 7am is unacceptable. It should be done at a reasonable hour

I like the breakfast and bar at the property!

Would happily return! Great location to access entire city and the food in the restaurant is excellent as well

If you are well-travelled this hotel is more a 3 star hotel than a 4. Ridiculously expensive for what they offer, nothing nearby to eat…. Very bad restaurant food. Aircon not working properly and they attempt to charge us for a room upgrade because the aircon wasn't working in pu original room and in reality we got a downgrade, for free but the room was much worse. I don't recommend this hotel. And it shouldn't be rated as VIP in Expedia….

A very roomy, classy hotel with friendly service. Slightly limited to dining areas around.

Good

Location was great for seeing sites

Everything was amazing, everything was clean an on point, the staff is very friendly and attentive

We’ve been very happy with our stay at MAXX Hotel. It’s beautifully decorated and located. It’s amazing location for the U Bahn as well as local restaurants. The staff were very attentive and knowledgeable about the area and the city.

Great hotel with an abundance of facilities including a gym, sauna and steam room. Staff were helpful and accommodating. The breakfast buffet was great. The only let down was the warm room and cleanliness of the floors in our room. Very dusty and hadn’t been mopped. Apart from that, great stay! Would stay again.

Very nice hotel in a great location between the inner city and Schönbrun right next to the metro or streetcar station. Modern furnished super comfortable rooms with terrace and view of the city. Great breakfast. The stay was perfect!

N/A

Exactly as billed.

Decent stay

Nice staff, nice bar area, good breakfast (but pricey)

Location and access to public transport was convenient. Not very happy with some of the Front Desk Staff ☹️

Average service. AC wasn't working efficiently, couldn't find an iron in the room, and was misguided by the receptionist about clothes laundry.

Staff could be me more warmer/welcoming although it could just be a Vienna thing. Bar area not open until 6pm which isn’t helpful if you want a drink while at the hotel. The room was very spacious and had good facilities, with a 2 night stay I would have expected the tea/coffee to be topped up. Also thebhotel does have good transport links and a supermarket next door which is convenient.

Clean property, Friendly staff.

I enjoyed my stay.