Beautiful tuscan theme is to die for and consistent througout. The staff welcomed us warmly and were an absolute delight! What a beautiful stay and amazing experience. We'll be back with the whole family soon!
Wendy
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
The Castello di Monte is superbly located with amazing views across the city.
The rooms are spacious and very comfortable and we would very happily stay here again.
Adrian
Leisure with Partner
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
He deserves five star review except the air-conditioning unit in room six where we stayed was malfunctioning and very noisy interfering with our sleep. Other than this it was a terrific experience all around the Chef was excellent, and the staff really was very pleasant and helpful
Jaylene
Business and Leisure with Partner
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
A wonderful property to stay, we were upgraded to the presidential suite which was large with two bathrooms. Very nice old world charm. The food was a bit of a disappointment. Breakfast and service was not up to the standards of the room and cost. Breakfast was included but was limited and was served cold though the plate was very hot? We had dinner one evening it was expensive and the vegetables were cold but the meat was warm and delicious. We were the only guest and the service was slow and they struggled with making an Iris coffee after dinner. It is a fantastic location and Hazelwood is only few miles away filled with great and fun restaurants. It has been a wonderful experience and a welcome change from the chain hotels we will definitely return.
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Santiago
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
Excellent.
Monica
Business and Leisure Family
10.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Beautiful setting, sparkling, mega spacious rooms, clean, attention to detail, super friendly staff. Service is a bit slow
We really enjoyed out 10 day stay.
David G C
Business
2.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
Woke up midnite to find someone in your room in Sourh Africa is no joke. Person had a key to enter our room and lock the door again when he left the room as we woke up. It took us a while to get our door keys that fell on the floor in the dark. We phoned all the available numbers - nobody answered. Even the security guard at the gate, could not get hold of the owner / management. The television did not work. Have to move furniture to get hold of plugs to charge our phones. The aircon could not be put off, due to the remote not working and no plug to put it off.
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Bruce
Friends and Family Family
10.0
/10
Reviewed 314 week(s) ago
Expedia Group verified review
Beautiful accomodations and wonderful service.
It felt like a luxury private villa!!
Marc
10.0
/10
Reviewed 319 week(s) ago
Hotels.com verified review
Such a pleasant hotel in Pretoria. Great food, friendly staff, clean good sized rooms. An absolute treat. Will be back
rahul
Friends and Family
10.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
amazing , rooms, service, location, all were excellent
Verified traveler
Friends and Family
10.0
/10
Reviewed 330 week(s) ago
Hotels.com verified review
Absolutely beautiful setting and the staff could not have been more friendly and helpful.
Verified traveler
Leisure with Partner
10.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Best view ever. Great food and atmosphere. Location safe and quite. Very unique hotel style. Staff very polite and friendly. Restaurant chef professional and warm. Highly recommended.
Jozef
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Perfect hotel, only pool needs to be cleaned.
Verified traveler
10.0
/10
Reviewed 377 week(s) ago
Expedia Group verified review
Excellent staff and management, great location to access Pretoria
Verified traveler
10.0
/10
Reviewed 381 week(s) ago
Hotels.com verified review
Magnificent beyond ...
Charlie
10.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
Amazing staff, Daneil and Evans, thanks for the upgrade and personal attention. Simply love Castello
Yuri
10.0
/10
Reviewed 389 week(s) ago
Hotels.com verified review
Lovely stay👍, the staff made it very special!! Will definitely come back!!
Verified traveler
10.0
/10
Reviewed 390 week(s) ago
Expedia Group verified review
Fabulous place with superior staff who were most attentative and they helped with a difficult car rental return. Higjly recommend this hotel 10/10
Anton
10.0
/10
Reviewed 403 week(s) ago
Expedia Group verified review
Excellent, world class service. Very welcoming and friendly staff, delicious food and gorgeous ambience!