This is one of the worst experience I had at any hotel. I booked two rooms for a night and they called me telling that they only have one room available. What is the point of booking online if that is not available. The staff was rude and unhelpful. They even disconnected the call without providing any resolution also they didn't answer why the mistake happened. Please avoid this hotel at all cost

It was such a worst experience for me and my family, I'm reached the hotel at 4.00 PM and when asked for tea or some snacks they clearly says no, I have to order then by swiggy and they say come and pick your swiggy order from reception,they offer free welcome drink on arrival in their facilities despite they have given even water after two hours, no WiFi, no toiletries, intercom was not working, one small lcd tv is there with no cable connection, no kettle in the room as they have said in their facilities, flush is not working properly, no room service is their, when asked they say we are only for foreigners but due to covid crisis we have to open it for all. I want to ask one thing to this hotel that you are living on India and how you can serve such type of ignorance to your country people. It is very shamful act. I have booked it for three nights but after spending one night any how, I cancelled my booking and went to some other. It was really a worst experience of my journey. Never ever book this hotel, pics are showing that it is very big but it very small when actually see. Only show off

It was nice to stay at this hotel, decorated so nicely. Staffs are cooperative and supportive. Dishes are nice. Only weaknesses in this hotel is that wash rooms are required to be upgraded with proper maintenance.

stayed 2 nights in Jaipur and had a very pleasant stay in Vimal heritage. very good decor and ambience and comfortable beds ! they also provided an extra bed/mattress. the location is amazing and in a quiet area so you'll be able to rest. breakfast is provided but with somewhat limited options as mentioned in previous reviews but that doesn't make it for a bad stay (at all).

no control on hot water, air condition cooling. reception staff need training on dealing with the customer.

Nice hotel but the staff are fairly unfriendly and like most Indian's handling money will try to make extra out of tourists.Paid for a room for three of us to use until a late train departure.Wanted to charge 900r extra for third person even though that was the price for a third bed.No internet in a lot of the hotel and TV didn't work.Uber to station-initially told 100r but when it was too late to get another price nearly doubled.Unfortunately typical India.

Great hotel. Friendly service and comfy room.

I loved it and the staff is really nice. Beautifully decorated.

Great stay, quiet hotel, a little bit far from the city centre but this is a plus in a noisy city like Jaipur. The staff always go the extra mile to help you. Well done. The only thing I would Mention is pay some more attention to the swimming pool as it doesn't look clean enough to swim.

The stay was quiet pleasant. The breakfast served in the hotel was good. Rooms were very colorful and typical Rajasthani feeling was experienced.The garden area was also very pleasant . The dinning restaurant looked beautiful with all the blue color.The location is nearby station (but not walkable with 3 year old kid) but its bit deserted. Best way to roam (in pink city) is to take Auto after some bargaining. If you don't want to eat at this place you can eat at a small hotel named 'My kitchen" on the main road. Cheap and tasty food.

Hotel Vimal Heritage is nice. Nice in the way that your favorite pair of pants are nice: super comfortable but you should probably stop wearing them in public. This hotel is in an area shared by many other beautiful historical hotels, and we thought therefore that this would be nearly the same. We booked a suite, and perhaps set our expectations too high. The suite is essentially just a more expensive standard room. The rooms are just expensive rooms, and the restaurant is just an expensive restaurant. The hotel is nice, but the experience simply does not justify the price. There are other hotels in Jaipur that offer lovely, clean rooms for much less.

No Fitness center,No Spa is available as mentioned on website.

The hotel looks really nice and the service offered by the staff was great! Although the location is a little bit further away from some of the main sights (still close to the train station) this is outweighed by the fact that the neighbourhood is quiet and safe. The only thing that could be improved was the somewhat plain breakfast, for example real coffee instead of instant coffee would make a huge difference!

Beautiful haveli, traditional Rajasthani style. Booked in advance. They offer free pick-up from train but had to call on arrival since driver was not there. Fortunately hotel is 5 min. from station. Was rewarded with a good driver, Lucky, whom I kept for the duration of my stay.

This charming hotel was particularly enhanced by the extraordinarly kind attention from the owner and front desk staff. A special thanks to Vikran Sharma whose warmth and efficiency were outstanding.

Value for Money and very peaceful location.

Room was beautifully decorated and very clean. Restaurant had excellent prices and delicious food. Staff was incredibly helpful and friendly. Too cold for us to use the pool but it was beautiful. I would stay here again in a heartbeat.

After the mayhem of Delhi and Agra, it was refreshing to stay at a hotel with little or no street noise, my wife and I arrived in the evening and our check in was very prompt, we were showed to our room on the 1st floor which opened out onto the balcony, the room was clean but could be cleaner, the bed was comfortable. The shower water was cold. We ate breakfast on both mornings of our stay, it was average, could do with improving. The staff at the vimal are very polite, helpful and engaging, we met the owner of the hotel and she is a character, would of loved to spend more time chatting to her. Over all it would recommend this hotel if you are looking for a good budget hotel.

A beautiful hotel with excellent service. Only problem was that the pool was rather small and shallow.

Located less than 1 km from the railway station, Vimal Heritage is a great pick for traveller arriving in/departing from Jaipur by train and looking for budget accommodation. The hotel definitely provides great bang for the buck. Rooms are clean, but could be cleaner. We found the bathrooms less than sparkling clean and the towels definitely smelt stale. Decor is cliched and rather cheap, but manages to look coherent. Rooms are not sound proof and loud conversations in the lobby can definitely be heard in the room. Staff is courteous and willing to go the extra mile to help, especially wrt taxi and transport booking. No eating place in the neighbourhood.