Hotel New Otani Saga

Explore Hotel New Otani Saga
8.2
Very Good
From 619 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.0

Service and Facilites

8.2

Traveler Reviews Hotel New Otani Saga

Number of reviews per page
20
40
Top reviews
Kikuko
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

静かな環境で良かったです
Kevin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very relaxing stay for us at this hotel… beautiful view of the water…
Jeongeun
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Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Nice location. If you like a Calm and peaceful area. I really enjoyed the atmosphere. The big market is near (5-10mins by walking) small izakaya (5mins by walking)
William
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Business
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It rained the entire time we were there, but the hotel is beautiful and clean. I think they do weddings as the grounds behind the hotel are pretty and the entire 2nd floor is a bridal area.
Hui Ping
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Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Hotel was ok. Easy and free parking on site. The room is clean but a bit old, with dated furniture and torn curtain blinds.
Youngil
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Everything is good except the smells of smoking in the corridor. Location is fantastic.
Stephen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

My daughter got an allergic reaction to food during breakfast. Staff was quick responding to the situation. First responders came immediately. Thank you!!!!
Marli
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff was very friendly and help for all information around the hotel.
hidekazu
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Breakfast menu is not so good as we caccot have poor foods and services.
QIAN QIAN
icon-Business
Business
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

非常好的一次住宿体验,商务家族旅行皆可,这边有婚礼堂很漂亮
nicolas
8.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Great stay despite the horrendous weather. Hotel's 30min walk from the station in a nice/quiet area (10min bus ride). Spacious, clean room and very good breakfast. Bit pricy but this was GW. Good restos within a walking distance.
Verified traveler
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Leisure with Partner
8.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

It was in a great location. The staff was excellent and so was the breakfast. Over all the hotel was a very nice stay.
Peter
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Excellent location and warm service. The room is small but confortable. Excellent restaurtant as well. The only drawback that I can think of is the price might be high for this area.
Seongchan
icon-Business
Business
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Nice stay.
pwtfung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Good service and nice staff. Room is large and clean though a bit old. We are satisfied with the hotel with good priceing.
William
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Nice Hotel overall, but rooms were a bit aged. The hotel is in a quiet area, not much action in the immediate surrounding and not so close to any shopping or restaurants. To get to our dinner restaurant we did have to drive there. Service is adequate. Breakfast was exceptional.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

You need to take a cab to Saga station. Front desk staff could use some smile.
Mary
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Nice buffet breakfast. Close to the supermarket. Free parking too. Room size is good.
Verified traveler
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

A bit old...needs renovation and updating of hardwares particularly furniture etc.
Number of reviews per page
20
40