Can’t u der stand why Expedia rates this hotel so high. Food standards is of very poor quality Cleanliness is of very poor quality Hygiene in particular of restaurant is of very poor quality in particular with cockroaches run look on the food and floors Unsafe as stair rails broken, rail in varada broken, Kettle bew a fuse, door left unlocked up arrival at property. No lighting in the footpath to guide us back to the villa Overall the only foi thing about the venue was the people working there

The site was really good, but it was isolated. A once daily trip to Corellejo, it was reasonable large with plenty of shops. The complex had everything you would need, evening entertainment, swimming pools with one for adults only and one for the kids with slides etc. playgrounds for the kids and a 18 hole mini golf course. All inclusive includes meals throughout the day plus drinks and alcohol.. The staff were helpful and friendly, so we very much enjoyed our stay. I had a bit of an issue using the pavements as they were worn and I use a walking stick. They are planning to renovate at the end of season, which will improve things. Definitely, worth staying there

Great waterpark for the kids

Our villa was okay. Very roomy but tired looking. They were very good about bringing us a lamp for downstairs bedroom. We enjoyed the trips we booked through their travel desk.

Amazing stay, Amazing staff. Amazing everything

We had a nice holiday. The apartment was clean. The staff was nice. Remote location but if you have a rental car the location is not a problem. The adult pool was nice and heated. The children liked the water slides even though the water was a bit cool.

The complex in in a quiet area . Has a very good water park and is very clean . It has a good restaurant serving buffet meals and a good choice . only down side a hire car is a must . Iwould have no problems staying here in the future and would also recommend it . Agood family hotel

Amazing stay! The staff were super friendly and attentive, the room was clean and comfortable, and the location was perfect. Great amenities and excellent service—highly recommend this hotel!

Absolutely beautiful! Had the best holiday with our 4 kids

Fab holiday resort, very secluded in the beautiful local landscape, but offers everything one needs. Great food, entertainment and friendly staff. Offers 3 pools, one is an aquapark, plenty of extra organised activities, free shuttle toain town.

Nice place slightly further out of town than I thought but great overall.

Overall experience was good. The accommodation was clean but walls very dirty with remnants of mosquitoes that were killed on walls. This did not make it pleasant to sleep in. Towels should be replaced more frequently as we had to use towels on floor in bathroom due to poor drainage/overflow. Shower was therefore not very relaxing after a day at beach or pool. Otherwise good for the price we paid.

Lovely place.

All went well and smooth

I’m been trying to find fault with our stay but couldn’t, enjoyed everything, we were self catering, had our own villa, front garden and everything supplied inside. There’s free transport links to port or local villages or hire a car like we did, it’s in the middle of nowhere that’s its attraction. Thanks to everyone involved, from the reception, the pool guards, the cleaning ladies, gardeners and maintenance men, very helpful, polite, will different go back in January again Cheers Philip & Elisabeth x

AVOID AT ALL COST Restaurant is mediocre. So poor that we had to get out for lunch and diner everyday instead of using the all inclusive food we paid for Cocktails at the different bars are just a joke. Disgusting, they use a machine instead of making them (like a coffee machine but for cocktails) It smells like sh..t everywhere in the club. I suppose it’s because you’re not supposed to use toilet papers in the… toilets. Welcome back to year 1023 Service is a joke. I asked to keep the room later on our last day. One person said “yes you can pay 35€ to keep it until 4pm” and then the next person, Paulina at reception said “it’s 1pm only even if there is no family in that room the following day” while being really rude and not helpful at all. Officially, you can keep the room until 6pm if you pay for it but thanks to Paulina, this option isn’t available to clients. Ants invasion. Thousands of ants in the living room. They sent someone to take care of it but what actually happened is that they left a spray (“raid”) by the kitchen and I had to use it myself. The spray did work but did smell very very strong and didn’t feel good to seep inside with a baby The club is in the middle of absolutely nowhere north of island. 30 minutes drive from anything, with no beach around We spent the whole week avoiding the club and paying extras everywhere instead. Completely rubbish Special mention again to “Paulina” at reception who is insolent and never tries to help clients

We found ants in the house and the receptionist send the HK and she comes back with a spray to give us to spray the aria.i was thinking this is a bad joke. I call the reception again and she said they dont have another room available. We went to reception and they ofer us another one.dont ask from where. The bathrobs and the towels were damage. No water in the room. No coffee. No soap. The staff members dont provide 4star customer service. Nothing that we ask /report was done. The 4 star for the place is a joke. The walls are dirty, the sofa was damage. The door fid not closed. The £19dinner all inclusive is a rabish. Apart of some salad we did not have anything to eat. They had some kids food and some payelia with pasta and vegetables - never hear this in my life. Drinks: wine and beer cheep The place is fool of family witb lots of kids very noise and lots of drunk people around

We didn"t get there due to my Mother passing away, the treatment from them has been appalling.

Great weather. Adults pool area was really nice, very quiet and peaceful (the water was a bit cold though but didn’t stop us swimming). All inclusive food was ok! A bit cold and not lots of choice but you only get what you pay for and it’s not a 5* hotel. Villa was spacious and had everything you need, but could do with a bit of tlc. Water park looked good but we didn’t go as we didn’t have little kids with us, but everyone seemed happy with it and lots going on their. There was a daily bus into Corralejo free which you needed to book - we didn’t use it though. It was about 25 euros into a taxi. The resort is in the middle of nowhere but you know that when you book it. We went in the sports bar most nights which was nice, but they needed to put some sports on the tv instead of the same video every night and fix the pool table. Overall we had a lovely break for a cheap holiday

Badly connected with the rest of the island