Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck.

We could not have had a more incredible time during our night at Hakone Ryori Yado Kyuan. The staff was beyond kind and accommodating, lovely to be around, and ensured we had the perfect stay. Our room was stunning -- the perfect retreat after many days in Tokyo. The food was also just excellent, and will be remembered for years to come. I could not recommend this place more!!

We loved the stay. They didn't offer a shuttle from the train station, but did on the way back. Recommend getting a taxi or uber from any of the close stations. The staff could not have been nicer and helpful. The facility was traditional as listed and we thought it was perfect. The dinner and breakfast sets were absolutely amazing.

Delicious food, beautiful room with amazing view. Highly recommended!!!

What an outstanding experience, this was definitely the highlight of my Japan trip. We booked the Asama room, which had three beds, a semi-open onsen, and an amazing view of the mountains. Notging beats waking up on the morning, and just staring in awe at the beautiful scenary from your bedside. The neals were extremely filling and delicious. Kaiseki for dinner had 8 courses and breakfast had various small dishes, seafood, rice and dessert. Staff members were very polite, friendly and always willing to answer your questions. Couldnt get enough of the onsen so I tried both our in-suite and the private one you can book for 40mins, both were fantastic.

Very nice private onsen. Very peaceful at night. Offers transport from a few location only. Kowakien and Gora station. Small and intimate establishment. Super good food!

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.

The in-room mineral bath was so rejuvenating. The shuttle service to near-by train stations was convenient. The meals were “out of this world” scrumptious and unique to Japan salmon, tuna, barracuda, etc). The staff were kind and gracious (and busy). This place is a gem! If I ever find my way back to this area, I will definitely return!

Staff exceeded all expectations l. Pickup and drop off were very timely. Communication was much appreciated prior to booking (also in english). Dinner and breakfast a lovely experience to complement a beautiful room.

Very beautiful place to spend the night enjoy the amenities the bathtub. The food was great kind of remote little hard to find other than that. It’s amazing.

We spent 16 days in Japan staying at a number of hotels and two ryokans. Off everything we we, this hotel/ryokan was bar far the best thing we did. We stayed in the annex in the specisal Kintoki room. The decor was superb as was the service. We especially loved our own private onsen. I have read some other viewes complaing about the late check-in 3pm and the food. Im not sure what they expect. 3pm is the standard check in at most hotels and they dont keep that a secret. We had a 9 course meal in our room and we thought it was excellent. The presentation was incredible as was the service. The food is delicate and super fresh, based on seasonal produce. I didnt go they were some over the top curry so have no complaints. The staff we found were also very good.Super polite and nothing was too hard.

We had the most wonderful experience at Hakone Ryori Yado Kylan. The place is truly special. Wonderful staff, the most amazing and delicious traditional Japanese food and the perfect place to get away and unwind. Incredible thank you so much!

Serene and zen-like place to stay. Friendly staff and comfortable room. The in-room onsen was very nice and private. I just wished the weather cooperated. Would definitely try to go again.

Amazing place to stay

Service, view , facilities , food and the ryokan is awesome . Highly recommend

Very relaxing and peaceful!

Staff is nice and kind

Beautiful property with kind staff. We got to see cherry blossoms and the sunrise from mountains from our room & onsen bathtub! Amazing experience

This was our first stay at a traditional Ryokan. It was a great experience and the staff was very helpful. The food was good, but is very traditional so you should expect that going in. We had a lovely stay.

This place is a great spot for when you’re looking to relax. The staff was hospitable and even drove us from the station to the hotel. We had our luggage’s delivered and they were already in our room. The room itself was very nice and spacious and the meals were absolutely delicious.