9.4
Exceptional
From 599 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.8

Service and Facilites

9.6

Traveler Reviews Pen Mill Hotel

Number of reviews per page
20
40
Top reviews
Christopher
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room, the bed, the bathroom and the breakfast were all good or very good. Car parking included. Staff pleasant and helpful. Easy walk into the centre of Yeovil. The only negative was that the hotel is on a fairly busy road, so you are aware of traffic noise
Norman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes, fresh breakfast. Proficient and pleasant staff.
Andrew
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff were amazing - great service Good value stay
Paul
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Disappointed with my overall stay, the room was very dusty and felt unclean and unkept, the facilities were basic and also unclean, the kettle had also seen better days. The breakfast was good and the staff were friendly and helpful, I would not recommend this hotel,
Tom
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was comfortable & clean, although a little noisy as it faced our over the front beer garden. The windows are not modern double glazing so even with the windows shut the pub's music was still clearly audible as the speaker sounded like it was just below the window. Despite this I'm a returning customer as the pub is nice, the rooms are clean and the staff are friendly.
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Tom
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The building is starting to show its age will need a refurb in the short to Medium term
Verified traveler
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Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nothing to fault Bed comfortable Easy parking Fresh coffee and milk in the room Lovely breakfast Outstanding staff Business stay and would recommend over any chain hotel
Jose
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Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Lovely staff, and super comfortable beds. Very quiet sleep despite being on a main road (double windows). Breakfast is amazing, as is the restaurant food.
Karen
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Good service. Bed ok. Need to update bathroom.
Claire
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Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The Staff were very welcoming as soon as we arrived. The waitress at breakfast was lovely and the housekeeper was very helpful. The Hotel and room was very clean. All round an excellent place to stay.
Steve
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Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location very friendly and helpful staff clean rooms and good food
Tracey
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were great -very friendly and extremely helpful . Dinner & Breakfast were very good quality, great portions and quality ingredients. Had a great stay and my colleague was very happy with my hotel choice - would stay again.
Darren
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Always a pleasant stay
Eric
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Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

If I could give this place 6 stars I would! From the moment we arrived to the moment we left the service was friendly and first class. The room was very nice and the bed extremely comfortable. I had the best night's sleep I have had in years.Could not find fault in any way with the evening meal and the breakfast. The young lads and lasses who were waiting on the tables both inside and out, always had a smile on their face.
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James
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Business
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Helpful and friendly staff, amazing food.
Karen
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Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The location of the property was very convenient for our needs, though I'm not sure I would call it a hotel. It is more a pub with rooms. The staff are very friendly and helpful and the food is good. Our bedroom was of good size and decorative order. We were surprised, for the money, that our room was not serviced during our 2 night stay.
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Janet
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Good well equipped clean room. Lots of road noise as room was at front of hotel. This cannot be helped but maybe better secondary double glazing would help? Good choice for breakfast but husband wasn’t very keen on the full English. Not very nice black pudding, fried egg overdone on bottom and underdone on top, not much taste to the bacon. Staff efficient and friendly, would stay again but would ask if there are any non front facing rooms.
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Angela
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very accommodating, excellent staff whom go above and beyond to help and assist.
Julie
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lovely hotel for couple of days. Room was nice. Comfy bed and clean all round. Food was excellent. Lovely atmosphere, friendly and welcoming staff… will definitely stay again. WELL DONE.
B C
icon-Business
Business
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lovely hotel, very nice staff, great food, room was small but comfortable.
Number of reviews per page
20
40