The service and the aesthetics

Nice small resort on the river. It has a restaurant & bar offering breakfast, lunch & dinner (dinner options limited). They can arrange tours, we did 1 thru them & it was good. It's not in town but within 10-15 minutes, so if you want to go to dinner in town you'll need a car. We had an issue with air conditioner that they fixed right away even though it was Good Friday, had to jiggle with toilet a few times to get it to work & 1 entry door would only partly open. There weren't many bugs, but with no screens on the windows we couldn't even leave them open a crack to listen to the sounds of the river & jungle.

Very beautiful view and setting. Service was excellent. The whole hotel was always very clean. The only thing that we didn’t enjoy was the bed. It was a little soft for us but we like firm mattresses.

Beautiful property. The staff was very friendly and helpful. Quiet, out of the way hotel.

The staff was excellent and the property was beautiful.

This is a beautiful property by the river. The classic mahogany decor was wonderful and the location a place to explore. It was a little far from town, which might suit many people. We had only one night there, I wish it were more.

Kindof expensive, but beautiful location and rooms, amazing food. Marsha is amazing! She hooked us up with a local guide for solo tours and she mailed our shoes back to us that my husband left in the room! 10/10 would recommend. Jadie served breakfast every day and was super sweet and helpful too.

It was a beautiful location, rooms were big and beautiful, staff super friendly. The wi-fi did not work well, horrible water pressure, very loud ac in rooms, and very limited dinner choices.

Property is well maintained. Very safe area to live but has limited options for vegetarian meals. Staff is very kind and treats every guest as their family member. Please do not use bar service for only kid’s juice as they charge the service fee of belezian $12 per order (just came to know after check-out). Provide daily turn over service

The staff was very attentive and helpful. The location could be better. It had nice open air dining area but diesel exhaust from the traffic while eating was not enjoyable.

We felt so welcome and pampered at this gorgeous resort. We were greeted and helped with our luggage, the Staff took care of our meal orders , grabbed extra towels for our excursion, made beautiful drinks. The rooms had a lovely view of the river and the sound lulled us to sleep. Gorgeous spot!

The Staff was absolutely Amazing! They made the BEST food, were extremely accomodating for helping to set up activities, and allowing us to have breakfast whenever we needed to start our day. Area was very peaceful, and pool was very refreshing.

Absolutely gutted on our last night of a 2 week tour i simply wanted to treat the love of my life to an amazing stay, no greeting as we walked around looking for the front desk, AC in room was not working and the "technician" would be back ... requested to upgrade and the best room they had got flooded above our orignal room which would be why the smell of waterlogged wood was extremely present. Staff really honestly didnt give 2 f**** which isn't even up to expedias standards.

Great place, sound of the mopan river, al fresco dinning, beautiful

Beautiful hotel and drinks were awesome. It was a very peaceful hotel. My complaints were the cleanliness of the pool and the bed was uncomfortable.

10/10 would highly recommend! Beautiful

Excellent retreat out of the way. The bed was a bit hard, staff was great. Food was good, the only thing i could say needed upgrade was the wifi. Only in the common bar area and not very good.

Very nice boutique hotel. Remarkable views, unique architecture, clean, and very friendly staff. Loved the firepit, seating along the river, and the pool with a view. Great breakfast options.

We only had 2 nights but the location on the river is wonderful, the room was very nice and clean with very comfortable bed. We didn't eat there.Very quiet.

What a gem! We were a little concerned initially with the location being somewhat on its own down a dirt road (not near other hotels). However, it was a nice location, very relaxing and peaceful. The staff was amazingly helpful, taking care of anything and everything. They also made all the arrangements for our excursions. And getting a car to take us into San Ignacio for dinner at other restaurants was easy too. This really was a special place to stay.