Pangeran City Hotel
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Overall Ratings & Reviews Pangeran City Hotel
Traveloka (5,861)
Other sources (5)
8.2
Very Good
From 5,861 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.1
Location
8.4
Service and Facilites
8.1
People often mention about Pangeran City Hotel
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Bedroom (107)
Staff Friendliness (102)
Room Space (99)
Distance to City Center (98)
Ambiance (94)
Bathroom (82)
Taste (77)
Check-in/out Time (72)
Hotel Area (69)
Surroundings (68)
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Traveler Reviews Pangeran City Hotel
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Customer reviews
H***i
9.2
/10
Reviewed 3 day(s) ago
The AC isn't cold enough, and the breakfast is cold even though it's only 9 o'clock.
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I***h
Business
10.0
/10
Reviewed 4 day(s) ago
Clean rooms, soft mattresses and pillows, and clean sheets. It's comfortable, especially for business trips, and offers quality sleep. There are plenty of culinary options around the hotel.
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O***a
Staycation
8.5
/10
Reviewed 4 day(s) ago
Great place, clean and big room, can Netflix and cheap price
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F***a
8.5
/10
Reviewed 6 day(s) ago
Good, comfortable, friendly service, strategic, clean...
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V***a
10.0
/10
Reviewed 1 week(s) ago
Very good, highly recommended to stay here.
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Y***i
8.5
/10
Reviewed 2 week(s) ago
The room is comfortable, clean, and close to everywhere.
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GH
Gabriela H.
Staycation
8.3
/10
Reviewed 2 week(s) ago
I got a room with air conditioning that wasn't cold. I wanted to complain, but it was already midnight when I entered, so I just accepted my fate. The room wasn't clean, with dust and trash from the previous guest still under the bed and on the table.
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Indah S. A.
10.0
/10
Reviewed 2 week(s) ago
The room is quite large. There's plenty of space between the bed and the TV chair or sofa, making it spacious.
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Lulu I.
10.0
/10
Reviewed 3 week(s) ago
Downtown, easy to find food.
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M***d
10.0
/10
Reviewed 3 week(s) ago
Good, comfortable, clean hotel, and close to the city
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M***d
10.0
/10
Reviewed 3 week(s) ago
Friendly hotel staff and lots of culinary options
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M***M
Staycation
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, and the service and food are delicious. The best!! Highly recommended!!!
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tiara r.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The service and atmosphere of the hotel are very good.
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A***i
Leisure
8.4
/10
Reviewed 5 week(s) ago
Strategic and comfortable location, friendly service.
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Accommodation's Reply
19 Jan 2026
Thank you for your review. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you have a healthy and enjoyable stay at our hotel. Thank you.
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F***a
10.0
/10
Reviewed 6 week(s) ago
Best and comfortable.
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Accommodation's Reply
19 Jan 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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a***l
Leisure
9.4
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the room is comfortable, it's really great, my family and I really enjoyed staying here.
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Accommodation's Reply
19 Jan 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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S***o
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and kind
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Accommodation's Reply
19 Jan 2026
Thank you for your review, dear sister. We hope it will be helpful for our other guests. We are happy to have served you. If you have any problems at the hotel, please let us know immediately. We hope you always stay healthy and have a comfortable stay at our hotel. Thank you. We hope to welcome you again next time.
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D***a
Staycation
8.8
/10
Reviewed 10 week(s) ago
The room was nice and I could watch Netflix comfortably. I booked twin beds, but unfortunately, the other bed smelled a bit. It smelled like damp fabric that hadn't been dried in the sun, and it had a musty smell, making it uncomfortable. But other than that, everything was fine.
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Accommodation's Reply
16 Dec 2025
Thank you for your review and feedback. We apologize for the inconvenience caused by the musty smell in the linens. We will contact the relevant department directly to prevent this from happening again. If you experience any discomfort during your stay at our hotel, please let us know immediately. We are happy to assist you. We wish you good health, Sis.
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R***a
9.7
/10
Reviewed 10 week(s) ago
Strategic location, very friendly service
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Accommodation's Reply
16 Dec 2025
Thank you for your review. We hope it will be helpful for other guests. If you have any problems with the hotel, we are always happy to assist you. We wish you good health and a pleasant stay at our hotel. Thank you.
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AF
Ayu F. A.
Medical
8.7
/10
Reviewed 11 week(s) ago
The staff are very friendly, especially the security guard 👍
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Accommodation's Reply
16 Dec 2025
Thank you for posting a review. We hope that your valuable feedback will be helpful to other guests. We appreciate your choosing our hotel. If you experienced any inconvenience during your stay, please let us know immediately. We wish you a pleasant stay and good health. Thank you!
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