Ocean Beach Palace Hotel and Suites

Explore Ocean Beach Palace Hotel and Suites
7.2
Pleasant
From 1,144 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

7.6

Traveler Reviews Ocean Beach Palace Hotel and Suites

Number of reviews per page
20
40
Top reviews
Emmanuel
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

N/A
Bobbi
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The water was yellow that came out faucets!! But overall was very nice.
Jose
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel!
Thanya
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No fue lo que esperaba,se miraba muy diferente en las imágenes,cuando lo rente,quise cancelar y no aceptaron, solo me quedé una noche y perdí lo que pagué por 3 noches
Jesus Jesus
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El personal extremadamente amables,solo señalar q la habitación tenía mucho olor a humedad,por todo lo demás muy bien.
Victoria
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We stayed in the honeymoon suite for a romantic couples night for use of the indoor jacuzzi tub. There were pros and cons. The pros; the bed was comfortable and it was a spacious room. The cons; upon arrival we asked the gentleman at the front desk for a later checkout he said no problem we could checkout at noon complimentary we just had to let the front desk know in the morning. They did not allow us to checkout at noon. The door didn't have a manual deadbolt or secure lock. When we filled up the jacuzzi tub and the second we turned on the jets the water turned black and there were chunks of algae and mold in the water. At exactly 10:00 am the housekeeper came banging on the door despite having the do not disturb sign on the door and slung open the door seeing my husband completely in the nude. Will not stay here again.
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Norine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is Beautiful.The staff was wonderful. Thank you so very much.
Norine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place across from the beach.Overlooking the pool. I love the purple light in the jacuzzi. I really had a good time there.
Norine
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would to thank the staff.They are all very nice. The view from the top is so beautiful overlooking the beach. I would love to go back.See you soon.
Kristopher
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We enjoyed our stay. The check in process was great. Everything was close by a quick Uber. Thank you!
Julius
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I saw a roach
Debra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is in a great location. Close to beach, shopping and restaurants.
Juan Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My stay at the hotel over the weekend was excellent! The room were spotless and very comfortable, and the pool area was well-kept. Staff were friendly, welcoming, and always ready to help. I also loved that convenient stores, bars, and restaurants were within walking distance, which made everything even easier. Overall, a wonderful experience, and I would definitely stay at this hotel again!
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Pamela
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was a great experience. Very quiet as needed.
Sabrina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very friendly staffs
Dale
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Tv didn't work room phone didn't work i had to watch my phone. Zero stars
Tieisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Alaaeldien
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Subject: Request for Refund of $50 Deposit and Clarification of Additional Charges Dear [Hotel Name] Team, I hope this message finds you well. I checked into your hotel around 10:30 PM and stayed until the next morning, checking out around 10:30 AM. At check-in, I was informed that a $50 deposit would be charged and refunded after checkout, along with an additional $10 “fee” and $12 for the bar. The front desk agent was helpful and polite, but I was not clearly informed why these extra charges were applied or how they were calculated. I only stayed for one night, and I did not use any minibar or extra services other than sleeping in the room. Up to now, I have not received the $50 deposit refund, and I would appreciate it if you could clarify the full breakdown of the charges and when I should expect the refund to be processed. I kindly request that the $50 deposit be refunded as soon as possible, and I suggest that all fees and charges be clearly communicated during the booking or check-in process to avoid confusion. Thank you for your attention to this matter. I look forward to your prompt response. Best regards, [Your alaaeldin Kotb ] [Your Contact Information] [Dates of Stay / Room Number 116
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emma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

All good I loved service was great , the only i dint like is why they have to charge for parking we already paying the stay , is something that I dint like , other them the that was ok , oh 1 more thing my room wasn’t smell fresh but i still rate you 5 because of the costumer service 👍
Number of reviews per page
20
40