7.4
Pleasant
From 90 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.8

Traveler Reviews Staindrop Hotel

Number of reviews per page
20
40
Top reviews
Magdalena
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Every its ok
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Positives: Bedroom was spacious, bedlinen clean, breakfast was freshly prepared. Negatives: Room had a smoky smell, one of the windows had no blinds or curtains, bathroom had hole where light should and was very dark, shower screen covered in mould, neither door locked, no toiletries (was given some when asked at reception), had to get hairdryer from reception (first come first served), breakfast tables poorly cleaned and headboard broken on bed. Was also difficult to get staff at reception desk to help with queries.
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Sam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely location in quiet village Ample free parking We didn’t get chance to use the pub or restaurant so unable to comment View from room was stunning of the surrounding hills By car it was 10 minutes into Sheffield city centre or 10 minutes to Barnsley or Rotherham Easily accessible from the motorway Nice reception and easy check in with friendly staff Room was huge in size ( room 12) , the negatives were that the kettle was broken , there was no plug in the bath so couldn’t use the bath for the time we were there, no extra pillows available and the room was dated , we did report the issues but they weren’t rectified , if we didn’t have those problems I would’ve easily given a higher review , lots of good points about our stay and the hotel though still
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Ray
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Grim, room needed a deep clean especially the bathroom. No one at reception for a while, then when i popped down in the night alarms going off and no one to be seen
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Strange, the Hotel told me that my reservations had been cancelled because of a take over of the Hotel group so I booked directly. Hotels,com confirmed the booking but the Hotel did not mention that reservation when I paid against the Hotel Invoice.
Billy
icon-Business
Business
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice hotel but very noisy. People did not respect the quiet hours rule
Paul
icon-Business
Business
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lack confirm very bare and empty basic
Neil
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Ian
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice
Pauline
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The hotel had apparently changed hands since I booked it. The current owners had only opened 2 weeks before our stay and what they could offer was limited. The rooms are spacious and comfortable and there was plenty of hot water. The bar was open and they plan to open the restaurant soon. We ate at a local pub which was only a short walk from the hotel. The staff were very friendly and helpful.Given I had booked the hotel around 4 months ago as it was convenient for a sporting event we were taking part in over Easter weekend, we were relieved that it was open.
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Clive
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Would not recommend, the website states that they have a restaurant but when checking in and enquiring about an evening meal was told they only do breakfast. Breakfast service and quality not good, on the second morning went out for breakfast in a local pub, it was cheaper and much better quality and service. Bed not made and room not cleaned after first night's stay
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Tracy
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff are always friendly & helpful
Jamielea
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Amazing place to stay if u looking for nice quiet place i definitely recommend this one .
Emma
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The food was diabolical,inedible evening meal sent it back and went hungry,breakfast no better it was cold and my fried eggs were raw! Room was nice and clean,staff very unhelpful
Daniel
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

The room was warm, clean and comfortable. I had a great night's sleep. The hotel itself is conveniently located for Barnsley, Rotherham or Sheffield. There's a Lidl and an ASDA nearby if you need anything, and various late night fast food places in Chapeltown. There's a decent amount of free parking. Make sure you enter through the hotel entrance (on your right as you look at the building)..I arrived in the evening and followed another guest into the left hand entrance and we were stood in the empty bar area for a few mins wondering where everyone was!
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Steen
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Still full off non paying customers who never paid into the system tax’s and NIs. This should be disclosed before stay.
Norman
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Polite staff and really good value.
Julie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Disgusted to receive a parking fine despite my car only being there to drop luggage off when checking in and picking up in the morning and as I did put my registration number in the check in form. The room was ok and had been recently renovated but the furniture was old. Stair and hall areas very much in need of renovation. No choice at all for breakfast, full English or full English, nit great.
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Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Clean. Helpful staff.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Zeeshan and his team were fantastic throughout. Service was excellent and they couldn’t do enough to help.
Number of reviews per page
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