Hotel 99 Kuala Lumpur City

Explore Hotel 99 Kuala Lumpur City

Overall Ratings & Reviews Hotel 99 Kuala Lumpur City

Traveloka (8,447)
Other sources (308)
8.2
Very Good
From 8,447 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about Hotel 99 Kuala Lumpur City
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Distance to City Center (154)
Bedroom (146)
Staff Friendliness (143)
Accessibility (129)
Ambiance (118)
Bathroom (110)
Hotel Area (108)
Room Space (105)
Wifi (104)
Surroundings (99)
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Traveler Reviews Hotel 99 Kuala Lumpur City

Number of reviews per page
20
40
Customer reviews
Verified Traveler
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8.2
/10
Reviewed 4 day(s) ago
AC not cool bedroom space very small
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Accommodation's Reply
20 Nov 2025
Thanks for the feedback. We’re sorry to hear the air conditioning wasn’t cool enough and the room felt small. We’ll take note of this to improve our facilities and guest comfort.
M K S. H.
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8.1
/10
Reviewed 5 day(s) ago
good la but takes 1 kilo from imbi monorel or any public transportation.
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Accommodation's Reply
20 Nov 2025
Thanks for the feedback. We’re glad you enjoyed your stay. Just to clarify, our hotel is about 1 km from Imbi Monorail and other public transportation, and we hope this helps future guests plan their travel.
Verified Traveler
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9.4
/10
Reviewed 5 day(s) ago
The location is opposite the bus terminal to Genting and Airport, so it is very easy to access, to Petaling Street is just a 10-minute walk.
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Accommodation's Reply
18 Nov 2025
Thank you very much for your valuable feedback. We are glad that you enjoyed our hotel's convenient location, with easy access to the bus station, airport, and surrounding areas. We look forward to welcoming you back soon.
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Ricky T.
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8.2
/10
Reviewed 6 day(s) ago
just ok not the best but better than others
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Accommodation's Reply
18 Nov 2025
Thank you for your feedback. We’re glad to hear that you found your stay satisfactory and appreciate your comments. We hope to provide an even better experience on your next visit.
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Irvan J.
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Medical
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8.1
/10
Reviewed 7 day(s) ago
The hotel staff was friendly and quite comfortable. The only downsides were the hassle of connecting to the Wi-Fi, and the cramped room. It's difficult for Muslims to pray.
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2 people find it helpful
Accommodation's Reply
18 Nov 2025
Thank you for your feedback. We are very pleased that you were satisfied with our staff service and comfortable rooms. We also appreciate your comments about the Wi-Fi and spacious rooms. We will consider these points and strive to improve them further in the future. We hope that all guests will have a pleasant stay experience.
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Verified Traveler
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Leisure
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8.5
/10
Reviewed 1 week(s) ago
Nice, comfortable, good service and easy access to anywhere you want
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3 people find it helpful
Accommodation's Reply
13 Nov 2025
Thank you very much for your compliment. We are very pleased that you were satisfied with the comfort, service and facilities of our hotel. We look forward to welcoming you back soon.
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Verified Traveler
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Staycation
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8.3
/10
Reviewed 1 week(s) ago
But I enjoyed the shower bathroom
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Accommodation's Reply
18 Nov 2025
Thank you for your feedback. We’re glad to hear that you enjoyed the shower and bathroom. We look forward to welcoming you again.
M***s
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5.9
/10
Reviewed 2 week(s) ago
the linen and bed sheet, towel colour is very disappointed and not hygienic.
1 people find it helpful
Accommodation's Reply
12 Nov 2025
We’re sorry to hear about your concern regarding the linen, bed sheets, and towels. We take cleanliness seriously and will review this issue with our housekeeping team to ensure improvements for future stays.
M***a
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Leisure
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8.4
/10
Reviewed 2 week(s) ago
friendly, but I already said that the AC remote had run out of batteries, but the hotel didn't replace them.
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3 people find it helpful
Accommodation's Reply
08 Nov 2025
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the dead batteries in your air conditioner remote control. We will resolve this issue as soon as possible.
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H***y
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9.1
/10
Reviewed 3 week(s) ago
Nice place, nice stay, reasonable to come back again.
3 people find it helpful
Accommodation's Reply
04 Nov 2025
We’re glad you enjoyed your stay and found our hotel a nice place to return to! Thank you for your feedback, and we look forward to welcoming you again.
M***a
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
Strategic location, comfortable, close to Alor, Bukit Bintang, art market, Petaling, Petronas, etc. Got a room with a window as requested, the floor looks like it has paint marks but it's okay, the receptionist is friendly and very helpful, thank you
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4 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for your feedback! We are pleased that you enjoyed our location, rooms, and front desk service. We will continue to strive to improve our service quality to make your stay even more memorable.
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F***h
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Leisure
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8.2
/10
Reviewed 3 week(s) ago
The bus terminal is just a short walk away for those heading to Genting or the airport, so you don't need to go to KL Sentral. The rooms are clean, the toilets are sleek, the hot water is good, and the service is good. Most reviews say the receptionist is rude, but when I stayed there, they were very humble, and even when I left my luggage, they didn't make a face.
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for your feedback! We are pleased that you enjoyed our location near the bus station, the cleanliness of our rooms, and the service at the front desk. We will continue to strive to provide a comfortable stay for all our guests.
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a***a
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Staycation
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6.3
/10
Reviewed 3 week(s) ago
The AC isn't cold, the room is very small and dirty, but the hot water is ok.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
We apologize for the inconvenience you experienced during your stay. We will prioritize the condition, size, and cleanliness of the rooms, including the maintenance of the air conditioners. Thank you for your valuable feedback.
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m***d
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Business
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8.5
/10
Reviewed 4 week(s) ago
Good for transit, not a new hotel but it's clean.
4 people find it helpful
Accommodation's Reply
29 Oct 2025
Thank you for the great rating! We’re glad you found our hotel clean and convenient for transit, even though it’s not a new property.
k***a
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8.8
/10
Reviewed 4 week(s) ago
Overall, the hotel service is satisfactory, 5 stars, only the air freshener is too strong, maybe because the perfume smell is not my taste, but it makes me dizzy and a little nauseous.
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your positive feedback! We are glad you are satisfied with our service. Regarding the room smell, we will improve it to provide more comfortable and suitable service for all guests.
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K***o
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Leisure
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9.4
/10
Reviewed 4 week(s) ago
I will be back the next trip to KL
1 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you! We're glad you enjoyed your stay and look forward to welcoming you again on your next trip to KL.
D***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is quite clean and strategically located, close to a coin laundry, a barber shop, and several friends' restaurants. It's also close to several minimarkets. It's a decent budget hotel, with scales and massage chairs available for a fee. Continued success for Hotel 99 Pudu...
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2 people find it helpful
Accommodation's Reply
28 Oct 2025
Thank you for your review! We are delighted to see that the hotel is clean, tidy, conveniently located, and well-equipped. Thank you for your kind words and support, and we look forward to welcoming you back!
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R***a
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
the location is strategic, the room is a bit small but not too small, the water in the bathroom is very strong, only occasionally it seems a bit smelly, maybe there is a leaking drain, just check it, there is a paid massage chair and there is a scale so it is quite helpful for not over luggage when going home, thank you hotel 99 pudu KL, Get better in the future and be more successful...
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Accommodation's Reply
27 Oct 2025
Thank you for your review! We're glad you enjoyed our hotel's amenities and location. We'll take your feedback on the bathroom into consideration and make future improvements. We look forward to welcoming you back!
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Indah P.
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8.5
/10
Reviewed 5 week(s) ago
Comfortable and friendly receptionist🤩
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3 people find it helpful
Accommodation's Reply
22 Oct 2025
Thank you for the wonderful review! We're glad you enjoyed our hospitality and felt comfortable. We hope to welcome you back soon!
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T***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's a good location and clean.
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you for your feedback. We're glad you enjoyed our clean rooms and convenient location. We look forward to welcoming you again!
Number of reviews per page
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40