Midtown West Hotel

Explore Midtown West Hotel
6.0
Pleasant
From 1,004 reviews
Cleanliness

6.4

Room Comfort

5.6

Location

8.4

Service and Facilites

6.8

Traveler Reviews Midtown West Hotel

Number of reviews per page
20
40
Top reviews
magela
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was friendly but the room was extremely tiny. Could barely walk in it. Nothing like shown in the pictures. Would not recommend to anyone.
Rick
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a very bad experience as our belongings was tampered with and all our belongings removed from our room by the staff while out exploring newyork city-and the rooms are falling apart no lights and space to move around in the room and staff is extremely disrespectful. Would not wish this place on anyone.
Cerena
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really like how quite it is, it’s convenient to find store such as food, snacks and the list goes on. Room a little small but it’s ok so far
Russell
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was assigned a room that another person was already using and wasn't clean by any measure
Brandi
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean sheets and warm shower. What more can you want? The towels are super small and you only get one. Things in the room were broken. It is clean and convenient. The area around the hotel is mostly safe feeling. Just steps away from Penn station. Staff was helpful bc my blow dryer was broken. Window unit AC. Would stay again. It is a WALK UP! Just be aware.
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sara
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is what you get for booking the cheapest place. The building is dingy beyond. The front door doesn’t even look like it belongs to a hotel. Just a white door in the side of a building. The room door was open when I arrived after check in- not unlocked- but open. There were no towels in the bathroom and it smelled of mildew. This is a bare bones spot. The bed was actually fine but the noise level is insane. All night long you can hear everything from trucks to the subway to yelling on the street. I would not stay here again.
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Maitreya
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The AC temperature controller was not functioning properly. In addition, the window curtain was blocking the AC vents, so we had to keep half the window uncovered, which compromised privacy. We also noticed a cockroach in the bathroom.
Vicky
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Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room to small not like the pictures key cards wouldn't work kept getting locked out of our room. People not very friendly
David
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was small but location excellent right next to penn station
Verified traveler
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We enjoyed our stay because the location is very handy and near to main attractions. It would have been nice it there is enough space to open suitcases and bags. Unfortunately, we were staying at the ground level, one of staff smokes right near the front door. The room sometimes smelled of smoke. When I was opening the front door, I saw someone peeing near the accommodation.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not to close to the street people that work there are so nice and work with you
Akhil
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The only good thing about this hotel is the location. Room was dirty. There was a wet used face towel in the bathroom. I requested stay over cleaning service on my second day but never received. The front desk looks like a convenience store with a lot of posters on the wall and not very clean.
Anish
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was very old and pretty damn expensive at the price. The washroom was too smelly. The room had a mini wall AC which was just beside the bed. Would not recommend staying here. Spoilt our stay in New York. Honestly a one star property.
Melissa
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very close to train station .
Eric
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One minute walk away from Madison Square Garden! Very convenient for my concert that I attended especially for walking in heels. Room and bathroom are small but just enough so that we could get ready and sleep. AC kept us nice and cool. Would stay again if I ever need to go to MSG again.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pictures of the property looks so much more nicer than the actual room. When me and my date entered the room, it was extremely small. There was no sink in the bathroom. The sink was in the living room, which made no sense, especially with how much I spent on the room. I expected a little bit more space..
Gabrielle
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything I needed at a fair price for nyc. It was close to what I needed to get to also
James
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Liked ground floor. Very clean!
Gina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient and perfect for us but was just a room. The night supervisor took great care of us! Would go again!
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we found the hotel, we weren't sure we weren in the right place. The door and entrance is literally just a door. Doesn't look like a hotel.The woman at the front desk when we tried to check in early, was not very friendly. Just blah. The cost of checking in early is different when you arrive than what their site shows. $25 p/hr early. When we came back to check in, the man at the desk was super friendly and helpful. Overall, the hotel is old and small. Our room was tiny, but clean. All we needed for 1 night. The noise outside is loud, but you are in the city. They offer complimentary earplugs at the front desk. The only thing I wasn't happy with was that there were NO DEADBOLTS or CHAINS on the inside of our door. We were only 2 blocks from MSG where we were going for a concert. Super easy walk. Overall, nothing wrong with our stay.
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Number of reviews per page
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