It was good

Nice hotel with excellent food!

It was great place

I expect the staff at a 5-star hotel in a country that makes most of their money from tourism to know a little english and be able to communicate with guests.

That was not comfortable. Curtain has a problem in the sunrise because it’s not blackout. Air condition bad working also carpet of the room has a bad smell. On my opinion it’s not Hotel Hilton. It’s only name of Hilton. I’m not satisfied. Also, I should write here. I’m an architect. I know everything about Hotel Design. I do design for a laptop Hotel and I live in Dubai. I saw a lot of Best Hotel also normal Hotel on the world but Hilton hotels is not like that

In one word, it is a perfect hotel, a wonderful hotel with its quality that has not changed for years, it is literally a wonderland, the staff is very hospitable, our choice for years has always been and will always be Hilton.

A very nice place out side of Van.

Staffs need to learn how to speak in English

Every thing was perfect

تمت ترقية غرفتنا الى سويت جميل جدا

Very good

As all Hiltons the room are very clean the bedding is fabulous and the bathroom supplies are good quality

The staff at the hotel was very Kind and helpful. Services were excellent in every aspect

There was a problem with room . we had booked non-smoking but the staff offered smoking room . then they changed room . Mr. Deniz help us so much about that issue . anyway our stay was great .

great

Turkish hamam and the spa set ups were great.

Inaccurate description of hotel - no rooftop terrace, no local shuttle. Also, one rude receptionist (Deniz) who kept asking private questions despite being told not to. Weird rules about using a pool - as a women you need to buy a cap for your hair, which they could not lend you. No free water bottles, you have to pay for them even during breakfast buffet you paid for.

非常满意。酒店工作人员态度非常好，大多会讲英语。房间服务非常快，30分钟内解决我房间内的各种问题。酒店里看到的凡湖风光也非常美。我会推荐给想去凡城的人。 I am very satisfied. The staffs are friendly and most of them speak good English. They provide quick (within 30 mins). And the hotel is a good place for enjoying lakeview. I would recommend it to everyone who wants to go to Van.

Hotel was clean . Everything about Van is amazing.

This is a wonderful hotel and great for our family as it has a 1 bedroom and living room option. The staff is helpful and friendly and the room service options were plentiful as well. It is about a 20 minute drive to the downtown area of Van. The only downside is the Merkez system for the heating and cooling. The October weather brings warmer days and cooler nights but there is no way to cool to rooms when the systems are turned over to heat. and opening the windows means you get the road traffic of the highway in front of the hotel. Just a note for those who are traveling in the spring or fall time. :)