8.8
Very Good
From 336 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

9.0

Traveler Reviews Krafft Basel

Number of reviews per page
20
40
Top reviews
Georg
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

zentrale Lage, geschmackvolle Einrichtung, sehr guter Service,
Lindsey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Near water and bus but old and loud
Paul
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was clean and well located, It’s a bit awkward getting into the entrance to the hotel, steps and a small door if you have luggage No fridge or coffee or tea in room Room had a lovely view of the Ryan river but bear in mind restaurants are below and at night you need to close the windows for the noise And room only had a fan no ac
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Manuele
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building is amazing. Staff is impeccable.
jeannine
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved the location. We were there for National Swiss Day and ate at the restaurant where we had great food and a front row seat for the fireworks. The staff could not have been more pleasant. They shifted our dinner reservation at the hotel restaurant and provided recommendations for other places. They provided coffee service on each floor. The Hotel is older and could stand newer furnishings, but has character and the beds were comfortable. There is no air conditioning, but we were comfortable even in early August.
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Yahya
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great. Breakfast is good. The staff are very friendly and helpful, especially Victoria, she is wonderful. However, the property is very dated, no air conditioning, my room was very small and very basic. The bathroom, which seems it has ben recently renovated, is too small even with the sliding door solution. I don't really know how this hotel was classified as a 4-star hotel.
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WAI
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Hotel have restaurants in outside Very noisy in night time Can’t sleep well A lot of fly in the room because the window don’t have screens Feel not comfortable The weather is hot but they don’t have AC so we need to open the window but no screens in the window A lot the fly come in the room Can’t sleep well
Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I would highly recommend this hotel
Maureen
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

.
Judith
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was friendly and helpful. The location was great, close to the tram and scenic walks along the Rhine River.
robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It would have been fair if the hotel shared that there is ongoing construction all around the property from 6 am-6 pm. Rooms facing the city is extremely noisy. After hours until 3 am we heard excessive noise from the bar patrons next door. I requested the river side before we arrived but they were not very helpful after the reservation was made.
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Chanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was a really great hotel, artistic, roomy, great location but beware construction on the city side was noisy. We had to keep the windows closed.
Mark
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The Krafft Hotel is a supreme example of preserving something with older charater but at the same time making it fresh, clean and up to date. It has great character. The staff were very helpful and as good as any hotel I have stayed at. The cutomer service was exemplary. Overall, our stay could not have been better.
Tonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful building, and view of the river, wonderful restaurant, magnificent breakfast. Close to main transportation lines.
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly and accommodating staff, without exception. Large rooms, enough for our four bags. Left my credit card at reception and they quickly called me and got it to our friends for delivery to us. All very helpful. Highly recommend this WWII era yet updated hotel. And great location!
Shari
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Stay was just what I expected.
Jamie
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Really pleasant stay
Julianne
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Cozy, well appointed and great location. I felt the Krafft had anticipated every comfort. Also, great location on the Rhine near the cultural center of Basel.
ROWlAND
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great hotel with a wonderful old age feel
kevin
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Friendly staff, cleanliness, great location,
Number of reviews per page
20
40