Excellent location but room needs more light and no hot water in shower.

The property is very convenient and close to the main plaza of the Historic Cusco City. We stayed for 5 nights. The hotel itself is ok/average in my opinion. The heat does not go on until 9pm and they turn it off at around 2am, so it does get cold. We also have to ask for toilet paper 2 times as they does not provide extra in the room. The people in the front is pretty responsive with our requests which is a good thing. I would recommend if you are not too picky. This is an OK hotel.

The hotel architecture

The staff at Siete Ventanas was incredible. They went above and beyond to help make our stay in Cusco fantastic, including helping us with restaurant recommendations and helping arrange transportation to other parts of the country. I give them my highest recommendation and sincere gratitude.

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Close to the plaza, good service and friendly staff! Wi-Fi was available, and the room (suite with king) was amazing. Bathroom was huge! Nighttime was a bit noisy and the room was very brightly lit from streetlights.

Colonial-style. Excellent location, two blocks from downtown and all the restaurants, very friendly staff and willing to help you with whatever you need.

The location of this hotel is ideal, but everything else is a miss. The walls are super thin, which causes major sleeping issues. Many people get back from their tours at 11 PM, and many leave at about 4 AM. This means that you are constantly waiking up from people coming and going. My TV did work, and they did not try to fix it.

Overall very good... super friendly staff

Good location. 5 mins walk to plaza de armes. Spacious room with hot water bath.

Great staff - at your beck and call. Rooms are spacious and have proper functional furniture appointments. Problems: unstable internet access 7x24. The open atrium made the entire 1st floor very cold. The first floor includes the lobby and breakfast area. They said they're going to address this in May, 2018. Again, exceptional staff, friendliness, helpfulness.

This is one where the pictures definitely look a lot better than what the hotel actually is. Good location, the rest was well below expectations.

Hair on pillows, bugs, ants and stained towels. While the location of the hotel is quiet good, it was a disappointing stay at this hotel. The staff were not very knowledgeable and the maintenance and cleanliness was well below par.

Great staff. Great location.

great place. great service.

Had a very good experience staying at this hotel very close to everything!!!!!! AAA

courteous staff, clean areas all around and hotel is located in a good place, near main areas of the city

The first room I was given appeared nice, but I awoke the next day with insect bites on my arms and legs. I thought I may have gotten them elsewhere, but on the second morning I had even more bites. I asked to change my room. They put me in a smaller room with a single bed instead of the queen I had booked. It smelled funny and didn't take long to figure out there was sewer gas escaping from the shower drain. When mentioned to the staff I was told it would be taken care of. It never was. Couldn't wait to check out.

This is the right balance for convenient location and great price , won't dissapoint .

Excellent service, especially the ladies at the reception counter. Location is good and the price is reasonable