Inna Bali Heritage Hotel
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Overall Ratings & Reviews Inna Bali Heritage Hotel
Traveloka (775)
Other sources (123)
8.3
Very Good
From 775 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.0
Location
8.6
Service and Facilites
8.2
People often mention about Inna Bali Heritage Hotel
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Distance to City Center (20)
Accessibility (18)
Ambiance (16)
Room Space (16)
Staff Friendliness (15)
Bathroom (14)
Surroundings (13)
Check-in/out Time (11)
Bedroom (11)
Family Friendly (10)
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Traveler Reviews Inna Bali Heritage Hotel
Number of reviews per page
20
40
Customer reviews
M***d
Leisure
8.5
/10
Reviewed 2 week(s) ago
strategic location in the city, close to tourist destinations and comfortable
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WR
Widha R. P.
Transit
5.3
/10
Reviewed 3 week(s) ago
My booking via traveloka was not "inlisted in their system". I booked 2 rooms in the afternoon. I checked-in in the evening, yet the room was still not prepared. The room was smelly and dirty although I have waited for about 30 minutes for them to "prepare" the room. I can see rodents running around in front of my room. Really bad experience. Definitely not coming back.
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a***m
Business
9.4
/10
Reviewed 4 week(s) ago
Friendly and nice staff, quiet hotel and spacious rooms.
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A***i
8.7
/10
Reviewed 11 week(s) ago
The staff is very friendly, the price is also okay, the only minus is the breakfast food which is not very tasty.
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1 people find it helpful
I***I
9.4
/10
Reviewed 13 week(s) ago
very fun...but there is one thing missing...the pool has a lot of moss....
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1 people find it helpful
CHINEDOU M.
8.8
/10
Reviewed 16 week(s) ago
Nice and quiet one of the best hotel in Bali.
1 people find it helpful
E***r
Medical
8.5
/10
Reviewed 30 week(s) ago
Came here because of the training held at the hotel, the staff is friendly, the WIFI is SUPER FAST AND STABLE, the location is strategic, the room is overall clean, the only drawback is that there are still leftovers from the previous occupants' food in the refrigerator. Across from and around the hotel there are several interesting cafes. Overall GREAT 👍👍
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales Marketing Executive Sukerni
Faid S. M.
Business
8.8
/10
Reviewed 33 week(s) ago
A historic hotel in Bali. From the time of Bung Karno. The building and rooms are very classic. The rooms are spacious. Unfortunately, there is no bidet or toilet in the bathroom. So I was a bit confused when taking a shower.
A hotel that is struggling in times of crisis like now. The number of staff is also small.
Hopefully it can rise again.
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales Marketing Executive Sukerni
JV
Johan V.
Staycation
8.8
/10
Reviewed 35 week(s) ago
The location is great, right in the middle of Denpasar city. A heritage hotel that is still very well maintained and cared for. We really appreciate the friendly and helpful service from all the staffs.
We will definitely be back...
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D
Dhadhang
8.8
/10
Reviewed 40 week(s) ago
The hotel location is great, but the breakfast is very limited.
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Neston A. L.
8.5
/10
Reviewed 41 week(s) ago
Good place, good food, good environment.
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I***I
10.0
/10
Reviewed 42 week(s) ago
The service is friendly and it is quite clean.
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SW
Sunarto W.
Business
8.2
/10
Reviewed 43 week(s) ago
The atmosphere is calm, the rooms are quite spacious and I really like ethnic things.
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Asfinsyah
Leisure
8.5
/10
Reviewed 48 week(s) ago
The hotel is clean, the location is representative, ok
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1 people find it helpful
A***a
Business
10.0
/10
Reviewed 51 week(s) ago
Big room, clean and strategic location
2 people find it helpful
A***s
Business
8.2
/10
Reviewed 54 week(s) ago
The location is very good because it is in the city center, but the hotel atmosphere is a bit scary, room service is not open 24 hours, but the rooms are quite spacious but some of them need to be checked again for cleanliness.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience on your visit yesterday, reviews like this are what we learn from and we will use them to improve. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us a chance to earn your trust again, we will assure you that we will do our best to provide you with a great hotel experience as many of our guests have loved their good experiences at this hotel. Sincerely, Sales Marketing Executive Sukerni
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RA
Rachid A.
Leisure
9.4
/10
Reviewed 54 week(s) ago
The hotel is art deco style with a magnificent reception room. The room is clean, spacious and comfortable. The staff speaks perfect English and is very attentive. A great discovery, I recommend
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Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience on your visit yesterday, reviews like this are what we learn from and we will use them to improve. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us a chance to earn your trust again, we will assure you that we will do our best to provide you with a great hotel experience as many of our guests have loved their good experiences at this hotel. Sincerely, Sales Marketing Executive Sukerni
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K***k
Business
5.0
/10
Reviewed 55 week(s) ago
Old hotel room. Very poor cleanliness. Not as pictured. Very uncomfortable. Overall, this hotel is highly not recommended👎👎👎
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5 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience on your visit yesterday, reviews like this are what we learn from and we will use them to improve. We work hard to provide an exceptional guest experience, and in this case it is clear that we did not do our best. If you give us a chance to earn your trust again, we will assure you that we will do our best to provide you with a great hotel experience as many of our guests have loved their good experiences at this hotel. Sincerely, Sales Marketing Executive Sukerni
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Winardi
Staycation
8.8
/10
Reviewed 58 week(s) ago
We wanted to experience stayed at the oldest hotel in Bali, we like the location, the staffs are friendly and helpful, as well the maintenance of the hotel👍🏻
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AL
Arditya L.
Leisure
10.0
/10
Reviewed 62 week(s) ago
Subscribe here. Comfortable & family friendly. Spacious room so my kids can play comfortably. The staff are also friendly. Awesome
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3 people find it helpful
Number of reviews per page
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40
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