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The Iris Signature Hotel and Spa (Former name: Iris Hotel Can Tho)

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Overall Ratings & Reviews The Iris Signature Hotel and Spa (Former name: Iris Hotel Can Tho)

Traveloka (397)

Other sources (149)

8.5

Very Good

From 397 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.6

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about The Iris Signature Hotel and Spa (Former name: Iris Hotel Can Tho)

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Distance to City Center (6)

Room Space (6)

Surroundings (4)

Accessibility (4)

Staff Friendliness (4)

Soundproof (4)

In-house Restaurant (4)

Ambiance (3)

Bedroom (3)

Activity Option (2)

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Traveler Reviews The Iris Signature Hotel and Spa (Former name: Iris Hotel Can Tho)

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Customer reviews

tran n. b. n.

Business

9.7

/10

Reviewed 2 week(s) ago

I've stayed here 3-4 times and I'm always satisfied. The space is spacious, the room is super clean and comfortable, the air conditioner is smart, the bed is spacious, couples who are a bit big should choose the large bed, the regular bed is a bit small, the bathroom is very okay, in general, with this price, including breakfast, I feel very satisfied.

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Vu Kieu L.

Leisure

9.1

/10

Reviewed 15 week(s) ago

The best location at such affordable price, walking distance to explore the surroundings, the traditional market right opposite the hotel offers variety options of fruits & things.

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P***M

Staycation

9.4

/10

Reviewed 17 week(s) ago

This time I came back to Iris for me, but the infinity pool and restaurant are still in the process of being completed. I will come back to Iris to experience it. A small suggestion is that there should be staff on duty at the pool area. The spa is super ideal and high quality.

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Phạm p. s.

9.1

/10

Reviewed 23 week(s) ago

for my family is reasonable. ok

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L***e

Staycation

8.5

/10

Reviewed 61 week(s) ago

The location is near the center so it's convenient for traveling, the room is spacious and clean with fruit set up every day, the breakfast buffet doesn't have too many dishes but the food is okay, the only minus point is the service of some reception staff, the service is not good

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pham t. m.

Staycation

8.3

/10

Reviewed 69 week(s) ago

Room is large and clean. The receptionist is quite friendly. At 7:45 a.m., I came back from the floating market and the buffet food was out of stock. I couldn't find any refills. The lady who prepared the omelets was not very friendly.

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3 people find it helpful

Le Thao N.

7.9

/10

Reviewed 71 week(s) ago

The room is not soundproof, very noisy and can't sleep. Called the manager because the room next door was noisy at midnight but still no solution

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7 people find it helpful

Made G. D. M.

Business

10.0

/10

Reviewed 75 week(s) ago

The hotel staff is very friendly. To check in we are required to submit our passport during our stay. The breakfast food was very delicious, the hotel room was very comfortable.

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1 people find it helpful

D***c

6.5

/10

Reviewed 75 week(s) ago

The hotel is clean, but the swimming pool is dirty and grows green moss

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1 people find it helpful

M***i

9.4

/10

Reviewed 77 week(s) ago

The air conditioner was not cool; The staff supported changing rooms; however, because it was too late, we did not want to change.

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1 people find it helpful

Nguyen V. T.

Business

10.0

/10

Reviewed 77 week(s) ago

Everything is good !!! Clean room near center !!!

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3 people find it helpful

T***N

9.1

/10

Reviewed 77 week(s) ago

The bed is a bit small, if it was a bit bigger it would be perfect. Soundproofing/lighting is very good, room is relatively clean.

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Accommodation's Reply

10 Jun 2024

Iris Hotel Cantho sincerely thanks you for taking the time to send a review about IRIS Hotel. The hotel is very happy that you are satisfied with the service we provide. Sincerely thank you and see you again on the next occasion when you come to Cantho. Best regards!

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Thanh T.

8.5

/10

Reviewed 91 week(s) ago

Chỗ để xe hơi nhỏ nên phải gởi ở bãi gần đó. Còn lại dịch vụ tốt, nhân viên nhiệt tình.

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ngo p. k.

9.7

/10

Reviewed 92 week(s) ago

Tôi hài lòng chất lượng dịch vụ tại Khách sạn, sẽ quay lại khi có cơ hội

1 people find it helpful

Nguyen T. N.

10.0

/10

Reviewed 93 week(s) ago

Khách sạn đẹp, ở thoải mái ok sẽ quay lại

1 people find it helpful

Tú Nguyễn

8.1

/10

Reviewed 94 week(s) ago

Nhân viên thân thiện, phòng ở chuẩn đẹp, tiện nghi, breakfast rất đầy đủ, ngon miệng. Nói chung rất tuyệt.

1 people find it helpful

Ta Nguyen T. H.

9.1

/10

Reviewed 103 week(s) ago

Enthusiastic staff, clean rooms

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Cao T. N. C.

6.3

/10

Reviewed 124 week(s) ago

Staffs weren't friendly, seldom smile. They ignored us when we say thank you after we asked for thing. There were not warm shower. It was cold or a bit less cold water. Sink water was having hot option. We used to stay at this place before. It was much better than this time.

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Pham T. L. A.

8.5

/10

Reviewed 126 week(s) ago

Tôi từ EU về Cần Thơ du lịch. Mọi thứ đều ổn cả. Tuy nhiên khăn bẩn phải đền tiền thì tôi chưa gặp ở các nước khác bao giờ.

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PHAM THI HONG VAN

8.5

/10

Reviewed 126 week(s) ago

After payment, the hotel said it was not on the system, there was no room. The payment + receipt screen is full. Processing takes a long time to be checked in

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1 people find it helpful

Accommodation's Reply

10 Jul 2023

Dear Guest, Thanks for your responses. We sincerely regret to receive your feedback, however, the hotel has inquired and learned that your arrival is 01 day earlier than the booking date on the booking confirmation from Traveloka. Therefore, the hotel staff need to carefully review the booking information as well as check the available room categories at the time of your arrival at the hotel to be able to advise and support you in the best way. Hope you understand and sympathize, hope to have another opportunity to serve you well.

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