My first stay at this hotel was fine, but the second time was a complete nightmare. They tried to check me and my child into a room with water running down the walls. The staff were rude, unprofessional, and completely unhelpful. In the middle of the night, we were sent to another hotel — the employee who was supposed to guide us didn’t know the way and disappeared right after we arrived. The next morning, I had to walk back with my luggage, and despite being promised a refund and compensation for the awful night, nothing was ever done. I stayed only because I had no other choice before a long flight, but this experience ruined my vacation memories. This hotel urgently needs renovation and serious staff training. Definitely would not recommend.

AC was broken and room was dirty

he room was clean and cozy. The staff were kind and always ready to help. The hotel is just a short walk from Nizami Street. Special thanks to mr. Anar

I had a wonderful stay at Passage Boutique Hotel. The staff were very friendly and helpful. The room was clean and comfortable. The location is perfect, close to many sights. Breakfast was fresh and tasty. I felt safe and welcome during my visit. I would gladly stay here again. Highly recommended!

great place excellent staff and in the center of the city

We stayed here for 3 nights, standard room, we told them about shower head detached which was tapped to supply pipe, bidet shower head missing, staff said we will fix it but they didn’t till end of our stay, maintenance staff is terrible, evidence from lose plumbing fixtures and towel racks and soap holders, the towel service only give you towel if you are in room, they don’t have room key, so they missed giving fresh towels for 2 days because we were out of room when they come, not a good system, we booked a double room and they gave us 2 twin beds joined together, not comfortable, the comforters were separate instead of one double size comforter, I was planning to stay again on May 13 to 15 but based on this experience I cancelled my booking, the counter staff was polite and helpful which was the only good experience , location is good, close to Nizami street.

Passage Hotel – Perfect Stay! Clean rooms, great service, and a prime location. Ideal for business and leisure. Highly recommended!

everything was interesting in the hotel. In the meantime, there is no mention of worries Thank you passage

The service quality and standards are high.

The tourists' accommodations were very nice. Thank you, Mr. Vusal.

Very beatiful hotel🤗

"The mystic charm of the East meets the elegance of the West – Passage Hotel, where time speaks in silence."

I had an amazing experience at Passage Hotel. The service was exceptional, and the staff was incredibly hospitable. The rooms were clean and comfortable, offering a luxurious stay. The location is perfect, with easy access to key attractions. Highly recommend it for anyone looking for a top-tier hotel experience!

"My stay at Passage Hotel was a truly pleasant experience. The welcome was warm, and the staff was very attentive to our needs. The room was clean, well-decorated, and had a beautiful view of the city. The breakfast was varied and delicious, with fresh products. The hotel's location is also perfect, close to the main attractions. I highly recommend this hotel and would gladly stay here again!"

I am a doctor myself. I came to Baku for work and accidentally found this hotel and stayed here. But it gave me a wonderful experience. Thank you very much, Mr. Ali.

Since it was my first time in Azerbaijan, they sent a taxi to bring me to the hotel. Despite my short stay, the aesthetics satisfied me. Its location on Nizami Street made it even more convenient. You can also come and stay here. Thank you.

A Wonderful Experience – Thank You, Passage Hotel! Passage Hotel completely captivated us with its hospitality and high-quality service! From the moment we arrived, the staff's friendly and attentive approach made us feel right at home. The rooms were incredibly clean, tastefully designed, and every detail was carefully thought out. The comfortable beds, stunning view, and well-equipped amenities provided us with a perfect sense of relaxation. The breakfast was particularly noteworthy – fresh and delicious options, an elegant presentation, and special attention to guests truly impressed us. The hotel's location was also very convenient – being close to the city's main attractions was a great advantage for us. Additionally, the hotel's interior and overall ambiance were incredibly stylish and relaxing. We would like to extend our heartfelt thanks to the entire Passage Hotel team, and especially to Mr. Ali, for making our stay an unforgettable experience! Without a doubt, we will return and highly recommend it to our friends!

Passage hotelde geçirtdiyim zaman çok iyi geçdi. Sanırım tekrar Bakuye dönürsem mutlaka buraya gelicem. Doktor olarak çok titizim ama bu konaklamada bu hizmete şaşırdım. İletişim dillerini çok tatlı ve samimi alqıladım. Ali abim var olasın

The Ministry of Internal Affairs being just next door adds incredible convenience.

Staying near the Ministry of Internal Affairs at such a luxurious hotel was a pleasure.