Excelent service

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.

Amazing service, excellent location

Good service, especially the bellboy Raul! He is the best

Solid. Good location.

They finally have king size beds

Nice little hotel. But they have a major deficiency-no king size beds

love the how clean and confortable was the room. very friendly staff.

Nice location and hotel.

Rating: ⭐⭐⭐⭐⭐ Wonderful Boutique Hotel in a Prime Location We had a fantastic stay at Alteza Polanco! The hotel is beautifully maintained, quiet, and located in one of Mexico City’s most upscale neighborhoods. It was the perfect base for exploring Polanco and nearby attractions. The room was spacious, clean, and comfortable, with modern amenities and a relaxing atmosphere. The staff was incredibly friendly and helpful throughout our stay, making us feel welcome and well cared for. Breakfast was fresh and delicious each morning, and the overall service exceeded expectations. If you’re looking for a peaceful, boutique-style experience in CDMX with excellent service and location, Alteza Polanco is a great choice.

Employees were really nice and polite

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.

It was a great experience, friendly service and good amenities

Staff was very friendly and helpful will definitely be back

Great stay for business and shopping!

El hotel está bien para estadías cortas. Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida. El wifi no es muy rápido pero funciona. La ubicación es muy estratégica.

Very nice, quiet location. Nice rooms

People are extremely friendly and helpful