Receptionist chap. Was v patient. We swapped rooms 2 times and settled on the 3rd. Wish was fantastic. Bar staff were great too. We didn’t eat in the restaurant in the evening but breakfasts were great

We have been to this hotel before but it just seemed really disappointing this time. The staff seem very unwelcoming. They speak quickly in a condescending manner. The room was small and the hotel is generally dated. The breakfast was ok but cheap quality ingredients. They are charging for the car park and despite advertising spa facilities, you need to pay for this as well on top of the high price they charge for average rooms. Just disappointing!

Really great experience! Some areas were dusty and not quite as clean as I would expect for the price, but would stay again. Halls smelled a bit like that classic “old hotel” but the rooms did not have any unpleasant odor. Breakfast options were somewhat limited but all very good and we found them to be excellent quality compared to other hotels we stayed at on this trip (including ones that we paid for breakfast!) spa was lovely, and staff at the spa, restaurant, and front desk were all very friendly. Views were incredible from our balcony, and balcony was quite spacious.

Great stay at The Ro Hotel - beautiful hotel and particularly enjoyed our evening meal at the hotel's restaurant.

Beautiful location, views are stunning on the outside terrace, rooms are lovely whilst small has all you need although would suggest a mirror on the dressing table. Breakfast was lovely, drinks very reasonably priced with a good selection and lovely welcoming staff.

We stayed for a weekend at The Ro hotel and had a lovely time. The staff are all friendly and work so hard. The hotel it's self is slightly dated in some areas but that adds to it's charm. We also used the wellness centre and would definitely recommend it. It's really clean and modern with lots to offer. The hotel is is really central to windermere, we were able to walk everywhere easily. We'd definitely stay here again.

The staff were lovely, very friendly & polite. We stayed in the balcony room, I think it was very expensive and over priced for what it was. The room had lots of stains on the walls, carpet & ceiling, the shower area needs redecorating and again walls and shower tub was stained. The balcony was ok, again it wasn’t cleaned, but the views were lovely. The hotel is at the top of a very steep hill but is in a nice location and close to everything. I think the hotel would definitely benefit from being redecorated as some of the hotel has peeling paint work, scuffed woodwork and peeling wall paper. I expected more for the money we paid, I wouldn’t stay here again.

The Ro is an old hotel that has been updated so there is some cool boutique decor but also some musty corridors. We paid for an upgraded room which was a good size, nice decor, bright with a great lake view. Bathroom was a bit small and in need of a little TLC.

nice hotel, clean and tidy, good breakfast

Our room was very small, dark, cramped and located a the back of the hotel down a tiny staircase. View was rubbish and felt like it was a converted corridor. There was a smell like drains/damp. Just glad we spent minimal time in the room due to being at a wedding offsite. If we would have had more time in the hotel, I would have been even more disappointed.

It’s worth trying to get a room with a Lakeview and a balcony absolutely superb

Lovely hotel, very clean, friendly staff. Room was a bit dark due to full blinds and once open neighbouring properties could see in. Also they didn’t provide much in terms of keeping the light out when trying to sleep. Everything else great

We stay here each year for the Great North Swim. One of the best in the area. Staff are friendly and can’t do enough for you. The hill up to the hotel is a killer if your fitness levels are not great and parking can be a small issue if it’s really busy. No Hash Browns at breakfast is unforgivable but that is the only slight on an otherwise good stay

A fabulous terrace overlooking Lake Windermere. Staff friendly and very accommodating. Room very clean and comfortable. Unfortunately dining experience was poor, slow and unedable food as the salt was eye watering!! Waiter and manager were very apologetic and gave excellent hospitality. Disappointing as if they had a different kitchen team we would have given it 5 stars.

Very good all round, friendly helpful staff, great place to stay, recommended. Note the only slight thing was the bed at a 90 degree angle to the wall tv!

Mixed thoughts regarding our stay. Welcome wasn’t gods at reception. Don’t agree with £7.50 parking per day. That wasn’t clear in advance. No housekeeping during the stay. Bathroom so tidy had to do lambada to get into the shower and burnt your backside on radiator as you passed. Comfy bed, large room. Nice breakfast. Central location. Fridge a nice addition.

A quiet and comfortable place with amazing view of the valley and also a short walk into the hustle and bustle of down town. A great location and place to stay.

Great location & lovely room

Great location Friendly staff

Room pleasant, comfortable and quiet. Whole place seems to have been recently refurbished. Shame though that the badly stained carpet in the main corridor hasn’t been replace as this gives a very poor first impression. Overall would definately stay again.