Very friendly and good service. we got a separate apartment (separate from the main building). we had booked a room with 2 twin beds and a queen bed, but got queen bed with sofa bed (that spit and slept 2). this was not adequate for 2 adult kids, so manager gave us the 3rd floor room in the main bldg which was better. however, for 3/4 tall people there was not enough head room. otherwise, all was pleasant. breakfast pretty good. location excellent.

Great super charming hotel.

The hotel itself is nice. In a older building but in good condition. We found the staff friendly and willing to offer advice. The downside is there is no dedicated parking. We had to find parking on a near by side street which was not optimal. Also the hotel is not within easy walking distance so an uber will probably be neccessary

just one room key. no hairdryer excellent location good breakfast

My room was very clean and comfortable and had everything I needed. I particularly liked the breakfast room and the breakfast they had which was about €10 and very much worth it. The breakfast room is sunny and has a view that is so lovely. The neighborhood is great and very close to the university. I thought the staff was very nice and accommodating. They were good hosts.

Place was very nice. The only problem is the stairs. There is no elevator. Also it is on a hilly road. That was difficult to walk. We had to take Uber everywhere because of those hilly roads.

I loved and reserved a room in the old building but got put in a modern addition; steep stairs to descend in middle of the night to toilet (75years old); noisy party till after midnight.

The property was badly maintained.

I will start by saying we try to avoid chain hotels and stay local. I do not understand the positive reviews for this hotel. This was the worst hotel of the 7 we stayed in during our 2 weeks in Portugal. It was musty, moldy, and dirty. The room smelled of sewage in the middle of the night. There was also black mold in the shower. The common areas also smelled musty. Dehumidifiers would be a great addition. There was also an annual parade for the students that prevented parking and caused most of the local restaurants to be close for the night. The parade never came up during any of our research. However the hotel emailed the morning of our check in suggesting that we wait until after 6 pm to arrive at the hotel because it was not accessible due to road closures and no parking anywhere in the city (it took until 9pm for the parking to clear out) Parking at the hotel was forbidden. The hotel waited until we could no longer cancel to inform us that it would take hours to find parking and we would be trapped in our room for the evening because trying to walk the streets with thousands of drunken students to find an open restaurant after the parking fiasco seemed like more than we wanted. This entire hotel experience felt like a bait and switch. Buyer beware what you see is, in fact, not what you get. Stay in a real hotel

We stayed 2 nights in Superior double room. Located on top of a hill, away from action. Room size is ok but lacking in a lot of necessities, no luggage rack, no clothes hangers, no Kleenex tissues. Has to climb 5 steps to the bathroom. Mirror in bathroom is at a very awkward position. The price is fair for this basic room

We loved loved the building and our room was great - had the best view and was so spacious especially after coming from Lisbon where our hotel room was tiny! Breakfast was great as well - all in was fantastic value for money. It is just a bit far to hike into the old town but ww had anticipated it would be a very active holiday so didn't ind the walk. Dining is definitely lacking around the area so we would suggest dining in town before getting back to hotel.

Property is nice and clean walkable distance to historic places and restaurants but lots of hills and stairs

They upgraded us to a room in the addition in the back. Luxury and quiet! Great breakfast!

This is a beautiful hotel that has some very nice rooms. The breakfast is nice and you have excellent service.

Terrific place. A beautiful hotel with excellent breakfast and views. It's also easy to get to via cab or uber (unlike staying in the historic center where cars can't go). It's a short walk to everything. Coimbra is lovely too.

The bathroom is outside of the room and the breakfast is very simple.

Really nice relaxed place to stay. Very friendly, knowledgeable and helpful staff (Anna). Local bar was noisy till 1am but not the fault of The Luggage.

We had a wonderful stay at this lovely boutique hotel. It's beautifully decorated with a unique updated traditional style. The staff went out of their way to answer questions and make sure our stay was comfortable. One point to be aware of is the parking they provide is at a sister property a ways away and can make luggage drop off and pick up a bit complicated. However, we thoroughly enjoyed our stay here (and the amazing breakfast) and wished we could have stayed longer!

The place was great. The one disadvantage was the bathroom private but across the hall.

Nice place to stay in Coimbra.