Holiday Inn Express & Suites AUSTIN NW - FOUR POINTS by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites AUSTIN NW - FOUR POINTS by IHG, an IHG Hotel
8.8
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

10.0

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express & Suites AUSTIN NW - FOUR POINTS by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Maritza
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location!
Cathy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very attractive hotel and nice swimming pool. Very good free breakfast too!
Novalina
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's a perfectly fine hotel, especially for the price. The front desk lady was courteous during check-in. The king bed was comfortable, and there were pillows with varying softness. The free breakfast had a wide variety, including fresh fruits (oranges and bananas). Negative: the elevator buttons were pretty worn out. You had to press the button pretty hard to register the floor you wanted. The button for the second floor didn't even light up once pressed, so you couldn't tell if it would actually stop there.
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Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have stayed at this hotel multiple times and I always enjoy it. The only reason it received four stars in a couple of areas is because they are actually investing in the property and doing a few upgrades so you just have to be careful to make sure you don’t trip over the carpet or something like that. I’m very happy to see what they’re doing and I can’t wait for my next Stay here. always a friendly staff Fantastic breakfast and they have a great snack area. The rooms are always clean and quiet.
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Linda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Renovations are going on, could not get a WiFi network, and nothing was said or done about it. They also don’t charge to room.
Santiago
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The internet was down and the fridge in my room didn’t work.
Isabel V
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is updated a d fresh. Staf were friendly.
Laura
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s was good and decent
SHALORA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Didn't like the rugs on the 2nd floor. They are very dirty.
Juan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay will definitely stay there again
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel was clean and customer service was great.
Andres
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice pool. Friendly crew. Clean and comfortable. Nice pool and jacuzzi
Esmeralda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

My new favorite
Hazem
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean with good breakfast
Nathan
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy in and easy out. Great artwork on the walls. Awesome black out blind. I would definitely stay again.
Julie
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Parking was not great
Kathy
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Disappointed....air conditioner was old and didn't keep the room real cool...I like to sleep with lots of covers and could not because I was too warm...Also, the shower and tub were outdated...the rooms at this Holiday Inn seem really old...very disappointing
Izabella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean
Slava
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Rhonda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Breakfast was good
Number of reviews per page
20
40