Clean rooms, nice pool, a wonderful staff, and the coffee from the coffee bar was excellent. We would definitely come back!

Cool pool, great breakfast, comfortable beds, lovely a/c

My check in was super easy. The woman at the front desk was super friendly and nice! I would definitely book here again!

great place to stay at.

Comfortable stay. A/c was noisy

Quiet and comfortable. Easy check in. My kids loved the breakfast. We slept like logs! Thank you

It was a great place to stop with the kids.

Clean. Friendly staff

Great and comfortable place to spend the night with your family.

Breakfast is good

Nice clean place. Decent breakfast.

We liked the location with amenities close by, room was clean and comfortable would definitely stay again.

Hotel overall has an older vibe ; the elevator, the hallway carpet and whole structure tells you it's a bit dated but well maintained, and the view is spectacular. Free breakfast with usual options of eggs/sausage/yoghurt/toasts etc but can request steamed veggies and also chocolate chip provided next to pancake maker. Bonus. Bed is very comfortable, internet a tad slow but usable. Driving around is easy and I do love the pool and hot tub plus the free coffee thru lobby machine. Just a few room concerns and pricing. I did last min long weekend booking so it's definitely expensive compared to the other similar hotel I booked earlier; couldn't get the original room with schedule change and this is the cheapest among the few available to book on the day. this is just industry practice. Bathroom is generally clean but the faucet of my tub was dripping a little and hand soap level was low.

There were comfy beds; average continental breakfast. I have compared with my family stay in Sicamous, same hotel chain where we were more satisfied with their service quality. We have had the similar room for 6 people, but in Kamloops we’re a little bit frustrated about bathroom’s & toilet’s essentials (liquid hand soap, tissues), and experienced bad odour in the room.

We arrived to find a run down hotel with some sketchy people hanging out in the parking lot. We checked in, noticing how run down the building seemed. We tentatively went to our room, but found that there were crumbs all over the carpet and stains on the windows and bathtub. We did not feel comfortable staying there, nor did we feel like our vehicle was safe in the parking lot. We told the receptionist, and she apologized and agreed to give us the $100 damage deposit back. However, since we booked through Expedia, I don’t think we got the full refund for the room. We spent extra money and booked a room at the Best Western. Much cleaner and safer there.

Very nice place, relaxing, clean, good facilities. Highly recommended.

Very professional. Bedroom AC, bathroom facilities both “just worked” reflecting thorough attention to detail. Also appreciated the free EV charging.

Kids really liked the pool and said the bed was very comfy

Comfortable

Decent, great hot tub, good breeakfast