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Traveler Reviews Grace Hotel
Number of reviews per page
20
20
40
40
Customer reviews
e***i
Leisure
6.3
/10
Reviewed 2 week(s) ago
1. I found a little cocroach and ants in my bathroom
2. I stayed in a room with ex connecting door. But the sound from room beside was bothering me almost the whole night. Till 2.30 am!
3. Got no amenities in my bathroom
4. Old furniture. Old closet etc
5. Only found 2 electric outlet. So quiet difficult to make even a cup of coffee
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MS
Mohammad S. K.
Business
5.0
/10
Reviewed 52 week(s) ago
room have insect tomuch.
no recommended.
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R***a
10.0
/10
Reviewed 60 week(s) ago
Very good hotel I'm happy stay this hotel.
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W***n
9.4
/10
Reviewed 63 week(s) ago
The room was clean and comfortable. The reception staff was lovely.
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SM
Sultan M. A.
Leisure
9.4
/10
Reviewed 75 week(s) ago
Thanks good hotel and good location.
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SM
Sultan M. A.
Leisure
9.0
/10
Reviewed 76 week(s) ago
One staff at midnight was not friendly. From 12 AM to 12 PM, he was shouting at customers.
1 people find it helpful
SM
Sultan M. A.
9.1
/10
Reviewed 76 week(s) ago
Little friendly but still good hotel.
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N***a
Staycation
9.4
/10
Reviewed 82 week(s) ago
The room is good... The shower has good water pressure. The air conditioner is cool. The room is good. I like it...
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N***a
Leisure
8.8
/10
Reviewed 82 week(s) ago
Good... Good location in the city center. The hotel is currently undergoing renovations, so it might be a bit noisy... Overall, good.
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1 people find it helpful
S***l
Business
6.0
/10
Reviewed 83 week(s) ago
Very very very noisy at night. Loud noise from the club downstairs. Can not sleep at night.
1 people find it helpful
anwar s. h.
6.2
/10
Reviewed 94 week(s) ago
Unfriendly service, when carrying out renovations the management did not think about consumer comfort, customers were left to breathe dust from the renovation work.
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As
Andri s. d. h. a.
5.1
/10
Reviewed 97 week(s) ago
Resepsionisnya sangat tidak ramah… jutek memperlakukan aku seperti aku menginap gratis di situ… yang ramah cuma house keepingnya saja lainya seharusnya house kepping jadi resepsionis.
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SA
Shaukat A. A.
6.0
/10
Reviewed 113 week(s) ago
Stayed 2 person with on key elevator undercounstraction staff I can say not really friendly or welcoming hotel is to old and when you ask for some thing you will not get it even second day I book 5 night but 3 night I checked out couldn't stay more spcially front desk staff are really not good.
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HM
Hussein M. I.
5.4
/10
Reviewed 133 week(s) ago
I am not getting the room I had booked. I got smoking room. That I mentioned clearly.
Excellent service but the guests are smoking everywhere even inside the building (lobby) so it might not suit with anyone who is allergic to smoke. My room is worth the price not too small the thing that makes it better is the view! Also in the room I can watched Netflix for free on TV!
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Ak
Apinya k.
Family
5.7
/10
Reviewed 315 week(s) ago
The staff are not welcoming. Say no, as everyone frowns, the car park is far away, then drive to another place. Having to walk back and forth to check in again, the hotel is not as beautiful as in the old photos.
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1 people find it helpful
Sunij J.
Backpacking
5.7
/10
Reviewed 360 week(s) ago
Very old, the staff looks good. Service is bad.
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P
Phatcharanan
Family
5.2
/10
Reviewed 375 week(s) ago
In this year we was stayed here already 5 times but this time is nightmare because last 4 times we stayed on 5 floor it was nice and we liked it but this time we got room on 3 floor which very noisy from disco on under ground of this hotel we can’t sleep until 5 am as disco closed. If it possible can you asked the hotel to changed our room to 5 floor as we are going to stay here another 6 night or more as we changed our trip to stay longer in Thailand. Staff is not very friendly