The property was nice and clean. Only problem I had was the shower was either cold or hot in my room.

Perfect

Kendra was super friendly, beautiful and Amazing.

The hotel at some point went under renovations, but it’s clear that they cut corners at every turn. The hallway to our room smelled like wet dog. The chairs that were in the lobby were worn and dirty so we definitely decided to opt out of the free breakfast. Terrible paint job. While my husband was taking a shower the bathroom tub was creaking and kept on like he was gonna fall through the floor. It was really small to be considered a suite. and the chairs that they put at the table had to be from the buildings original decor. We stayed for two days and on the first day we were locked out of our room due to the front desk, thinking that we were supposed to be checked out. When we are inquired about our door being locked the front desk proceeded to tell us that the door is locked because it’s 1 o’clock check out is at 11. My husband informed her we were staying one more night and that today was not our check out day. It was resolved, but not without that remark. I would definitely not stay here again. I’m a germaphobe this place gave me the ick.

Great area and very clean room.

Really good place

When my other reservation cancelled on me at 4:40am, Residence got us in, let us in our room at 6am to catch some much needed Zzzs. Staff was so nice, all of them, amazing. The bed was comfortable, the room was great. AC was a little noisey, but everything else out weighted that! Sooooo many options at breakfast. Nicest breakfast I have ever had

Everything was great with the exception of the beds, those are extremely hard/firm. I personally don’t do well with those kinds of beds and because of it my sleep was poor and when I did get up in the mornings I was sore all over. The room itself was nice and had everything I would need plus more. The staff was so nice and the breakfast was fantastic.

This hotel could use some TLC! The upkeep/maintenance in the rooms are poor and need some work. There were poorly patched over wholes in the doors and scuff marks marks on the walls.

5 Stars hands down! Will return and definitely recommend. Clean, staff, room, all superior

Very friendly and cooprative staff.

When you request a crib it does not come with a set of sheets you have to request crib sheets separately.

Very clean and perfect location for our stay. The entire staff was very friendly.

Really friendly and accommodating staff. Property was very clean. Breakfast was great.

2nd stay. Nice place. Great staff. Cose enough to the airport for a short drive from the car rental places, and far enough away that you don't hear jets all the time.

Loved the location, closed to the airport and to the shopping areas

Ok

I choose this location because ive booked here several times with the last stay being on July of 2024. I have always rented a one bedroom suite and upon my 2/14 arrival i was put in a small 1 bdrm that no where near what im familiar with and there was NO hot water. I spoke to the front desk clerk about the size of the room and my purpose for choosing this location because I was doing Valentines Day dinner and thought i would have the room i usually book with a full size kitchen table. I was told all 1 bdrms looked like this which is untrue. For the money spent on the room it was not worth it. This totally ruined my night.

It was a well maintained and clean hotels with good amenities. Howver we never could housekeeping to attend to our room.

Great service. Very clean and beds were very comfortable. Thanksgiving trip went well and Residence Inn is now a favorite place when visiting Raleigh.