Easy Hotel Kuala Lumpur Sentral

Explore Easy Hotel Kuala Lumpur Sentral
8.9
Very Good
From 4,663 reviews
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Cleanliness

9.0

Room Comfort

8.8

Meal

8.3

Location

9.3

Service and Facilites

9.1

People often mention about Easy Hotel Kuala Lumpur Sentral
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Staff Friendliness (144)
Accessibility (140)
Bedroom (129)
Distance to City Center (117)
Bathroom (115)
Wifi (109)
Surroundings (102)
Family Friendly (98)
Check-in/out Time (97)
Hotel Area (95)
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Traveler Reviews Easy Hotel Kuala Lumpur Sentral

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Customer reviews
tri j. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 day(s) ago
Strategic location, a step to KL Sentral station. Staff friendly and helpful. Many delicious restaurants around the hotel.
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Accommodation's Reply
23 Nov 2025
Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our strategic location near KL Sentral, as well as our friendly and helpful staff. It’s great to know that you also enjoyed the variety of delicious restaurants around the hotel. We look forward to welcoming you back soon. Warm regards, Easy Hotel Management
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Great, yeah, even though there are a lot of taxes
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Easy Hotel Kuala Lumpur is easily accessible by taking the KLIA from KL Airport to KL Central, then walking through the mall/shopping center to the hotel. Although a budget hotel, Easy Hotel offers good service and clean rooms.
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for sharing your thoughtful feedback! We’re glad to hear that you found Easy Hotel Kuala Lumpur conveniently accessible from KLIA and KL Sentral. It’s wonderful to know that our service and clean rooms made a positive impression despite being a budget-friendly hotel. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Warm regards, Easy Hotel Management
N***a
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 1 week(s) ago
Given room with no window yet confirmed by hskeeping it's NOT a full hse as we traveling during weekdays. Totally frustrated. Then Front Office called us asking wether we smoke inside bathroom which, clearly stated in our booking as well REQUEST NON-SMOKING ROOM meaning we don't smoke. Turn out from previous guest next door. Also poor AC and lastly, hard pillow. Hardly slept. Not worth spending nearly RM260 for 2 night (w/out breakfast ). Recommend Metro Hotel or Hotel Sentral better (soft pillow and has window).
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Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret that you were assigned a room without a window despite your expectations, especially during a weekday stay. We understand how frustrating this must have been, and we will review the situation with our housekeeping and front office teams to ensure better coordination in the future. Regarding the smoking inquiry, we are truly sorry for the misunderstanding. As a non-smoking guest, you should not have been inconvenienced by this. The smell was indeed traced to a neighbouring room, and we apologize for the unnecessary concern caused to you. Your comfort is very important to us, and we appreciate you bringing these matters to our attention. We will use your feedback to improve our service. We hope to have another opportunity to serve you better on your next visit. Warm regards, Easy Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's ok 👍 very close to the plaza and monorail and MRT station
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Accommodation's Reply
14 Nov 2025
Dear Valued Guest, Thank you for your review. We’re glad to hear that you found our location convenient, being very close to the plaza as well as the monorail and MRT stations. We hope this made your stay more enjoyable and hassle-free. We look forward to welcoming you back again. Warm regards, Easy Hotel Management
h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very comfortable, close to LB Sentral so you can go everywhere easily.
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1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you for your kind feedback. We’re delighted to hear that you found your stay very comfortable and appreciated our convenient location near KL Sentral, making it easy to travel around the city. We look forward to welcoming you back to Easy Hotel for another pleasant stay. Warm regards, Easy Hotel Management
S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is in a good location next to Central Station, with friendly service from the hotel staff for check-in and room service.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location next to Central Station and that our staff provided friendly and helpful service during check-in and throughout your stay. Your kind words mean a lot to us, and we look forward to welcoming you back to Easy Hotel for another comfortable visit. Warm regards, Easy Hotel Management
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful with all processes.
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your kind feedback! We’re delighted to hear that our staff made your stay enjoyable with their friendly and helpful service. Your comments mean a lot to us, and we look forward to welcoming you back for another comfortable stay. Warm regards, Easy Hotel Management
Ai Sulastri
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
its our 3rd time stay here, we always have pleasant stay. staff are friendly. location is very strategic, in front of NU Sentral Mall (across Coffee bean) the room are clean, the most important, they have mushalla in 1st floor
1 people find it helpful
Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us again and for sharing your kind feedback. We are delighted to know that this is your 3rd stay and that you always have a pleasant experience with us. Your kind words about our friendly staff, clean rooms, and strategic location are truly appreciated. We’re also glad to know that you found our mushalla convenient — we understand how important this facility is for many of our guests. We look forward to welcoming you and your family again on your next visit to KL. Warm regards, Easy Hotel Management
f***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Super clean and very cozy. Next time will stay there again when visiting Kuala Lumpur
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Accommodation's Reply
03 Nov 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that you found our hotel super clean and cozy. It means a lot to us that you plan to stay with us again on your next visit to Kuala Lumpur. We look forward to welcoming you back to Easy Hotel. Warm regards, Easy Hotel Management
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very hospitable and kind service
1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your kind words. We’re delighted to know you appreciated our hospitality and friendly service. We look forward to welcoming you again soon! Warm regards, Easy Hotel Management
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Really good budget hotel. Room, bed, bathroom were clean. Check in and out process were quick and easy. Staff welcoming, we were given a drink at check in. The location is super convenient, literally right in front of a monorail station, and only a 7 minute walk through a mall to KL Sentral. Also only a 20 minute walk to the botanical garden and national museum, by cutting through this mall, exit KL Sentral on the other side, through another hotel's parking lot and crossing the motorway (accessible by foot, there's a pedestrian way). Would stay here again.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your kind review. We’re delighted to hear you enjoyed your stay, appreciated our clean rooms, and experienced a smooth check-in process. It’s great to know our team made you feel welcome. We look forward to hosting you again soon! Warm regards, Easy Hotel Management
Trinh N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Friendly, lovely, enthusiastic staff, helping guests keep luggage, early check-in, free late check-out, clean, helping guests bring luggage to the room.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for your wonderful feedback. We’re very happy to know you were satisfied with our friendly and helpful staff, as well as our clean rooms and service. Your kind words mean a lot to us, and we look forward to welcoming you again soon! Warm regards, Easy Hotel Management
D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The place is clean, fragrant, very suitable for families who are backpacking, the staff are friendly, in short, it's top, always stay here when visiting Malaysia, thank you Easy Hotel.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for your wonderful feedback and for always choosing Easy Hotel during your visits to Malaysia. We’re delighted to know that you enjoyed our clean and comfortable environment, friendly staff, and family-friendly atmosphere. Your continued support means a lot to us, and we look forward to welcoming you and your family again soon. Best regards, Easy Hotel Management
w***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable accommodation, close to KL Sentral and close to eateries. It's great.
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2 people find it helpful
Accommodation's Reply
20 Oct 2025
Thank you for your wonderful review! We're glad you enjoyed our comfortable accommodation, our convenient location near KL Sentral and many restaurants. We look forward to welcoming you back! Thank you. Easy Hotel Management
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
That day, we had a trip to Genting in the afternoon. I checked into the hotel at 8 a.m., planning to just leave my bags. Instead, I was given the room key right away. We checked out the next morning (because we had a flight).
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Accommodation's Reply
15 Oct 2025
Dear Valuable Guest, Thank you so much for sharing your wonderful experience with us. We’re delighted to know that our team was able to assist you with an early check-in and provide your room right away — making your travel to Genting and your next-day flight much more convenient. At Easy Hotel, we always do our best to offer flexible and friendly service to ensure every guest enjoys a comfortable and hassle-free stay. We truly appreciate your kind feedback and hope to welcome you back again soon for another pleasant visit. Warm regards, Easy Hotel Management Team
Irene B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Wow, this hotel is definitely worth it. It's located right across from Nu Sentral Mall and KL Sentral Station. As soon as you exit the hotel door, you'll find an elevator connected to KL Sentral Station and Nu Sentral. The room was clean, with hot water and Wi-Fi. The room was a bit small, but that wasn't a problem at all. The important thing was the bedroom and bathroom were clean. The kids slept comfortably. Upstairs, there's a kids' playground, a mini gym, and a rooftop with a swing. A welcome drink was provided upon check-in. The breakfast was delicious. The teh tarik was also delicious. The portion size wasn't large enough for the toasted bread, but the nasi lemak was just right. There are lots of street food vendors in front of the hotel. Next to the hotel is a KK minimart. Very pleasant.
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Accommodation's Reply
15 Oct 2025
Dear Valuable Guest, Thank you so much for sharing such a wonderful and detailed review. We’re truly delighted to know that you found Easy Hotel worth it banget! and enjoyed our strategic location right across NU Sentral Mall and KL Sentral Station — with direct lift access making travel so convenient. We’re also happy to hear that you appreciated our clean rooms, hot shower, strong Wi-Fi, and that your children had a comfortable night’s sleep. It’s great to know you enjoyed our rooftop area with the kids’ playground, mini gym, swings, and even the welcome drink during check-in. We’re equally pleased that you liked our breakfast and teh tarik — and thank you for your kind feedback on portion size; we’ll certainly take that into consideration to serve you even better. Your lovely comments about the nearby eateries and KK Minimart truly capture what makes our location special. We’re very glad you and your family had such an enjoyable stay, and we look forward to welcoming you all back again soon for another pleasant visit at Easy Hotel. Warm regards, Easy Hotel Management Team
N***l
icon-origin-TRAVELOKA
9.2
/10
Reviewed 7 week(s) ago
Excellent location, just beside KLSentral. Affordable price with rooftop. Staffs hotel were nice & pleasent. Good wifi, clean hotel. Bedroom small, low ceiling and you can hear the noise outside. No hair dryer, hot water in the bathroom very weak. limited breakfast. Affordable price
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Accommodation's Reply
09 Oct 2025
Dear Valuable Guest, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our excellent location beside KL Sentral, affordable pricing, rooftop access, friendly staff, good Wi-Fi, and overall cleanliness. At the same time, we truly appreciate your constructive comments regarding the room size, ceiling height, outside noise, hot water pressure, availability of hair dryers, and breakfast variety. Please accept our sincere apologies for any inconvenience caused. Your feedback is very valuable to us, and we will look into these areas for improvement to provide a more comfortable experience for our guests. We are grateful for your support and hope to have the opportunity to welcome you back again, with an even better stay at Easy Hotel. Warm regards, Easy Hotel Management Team
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Ika L. M. E.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
It has been my couple times staying here at Easy Hotel KL Central. They can still maintain excellent service quality. The staff are friendly and accomodating with full smile in their face. Always have warm greetings to us...love it. They renovated their hotel room and building so it looks more clean than before. Fully recommended budget hotel!!! 👍👍
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1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Valuable Guest, Thank you for your continued trust and for staying with us multiple times. We’re delighted to know that you appreciate our excellent service, friendly staff, and the warm greetings from our team. It’s also wonderful to hear that you noticed and enjoyed the renovations that made our hotel even cleaner and more comfortable. We truly appreciate your kind recommendation and look forward to welcoming you back again soon at Easy Hotel. Warm regards, Easy Hotel Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always stays here everytime I go to KL. The most strategist and affordable hotel in KL.
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Accommodation's Reply
23 Sep 2025
Dear Valuable Guest, Thank you for your continued trust and for always choosing Easy Hotel as your preferred place to stay in Kuala Lumpur. We are delighted to know that you find our hotel both strategically located and affordable, making each of your visits convenient and comfortable. Your loyalty and kind words mean a lot to us, and they inspire our team to keep delivering warm hospitality and great value for all our guests. We truly look forward to welcoming you back again on your next trip to KL. Warm regards, Easy Hotel Team
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