Dear Valuable Guest,
Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our excellent location beside KL Sentral, affordable pricing, rooftop access, friendly staff, good Wi-Fi, and overall cleanliness.
At the same time, we truly appreciate your constructive comments regarding the room size, ceiling height, outside noise, hot water pressure, availability of hair dryers, and breakfast variety. Please accept our sincere apologies for any inconvenience caused. Your feedback is very valuable to us, and we will look into these areas for improvement to provide a more comfortable experience for our guests.
We are grateful for your support and hope to have the opportunity to welcome you back again, with an even better stay at Easy Hotel.
Warm regards,
Easy Hotel Management Team