Fuimos ahí por una noche para mi ceremonia de graduación. Las únicas dos quejas que tuvimos fueron que faltan algunas amenidades en el cuarto como plancha o secadora de cabello, aunque el staff fue muy amable al orientarnos y darnos opciones de a dónde podíamos ir. He estado en varias cadenas de este tipo de hoteles antes, y siendo esta la primera vez que probé el Hilton debo decir que quedé fascinado. Otra área de oportunidad puede ser mejorar el sazón del desayuno para algunos platillos o el café, pero fuera de eso estuvo delicioso y tuvimos una experiencia buena.

Great parking and quite place, friendly service

The water in the Shower was "Cold" , called frint desk, they sent a guy and the water only got warm Do NOT expect a Hot Shower. Hallways are dirty and need vacuuming Breakfast scramble eggs were cold and spicy Also there is no Pool Safe was broken Terrible experience. I asked to change my room, I was ignored. Do not recommend this hotel

The property was clean and well-maintained. Breakfast was average. Staff was helpful and professional. The hotel was nearly full at the time of booking, possibly due to a local tournament or event. It was quiet most of the time, and I was able to get work done without interruptions.

We had no water for about one hour And mattress was old and worn out And the electricity out couple time The breakfast horrible same kind food every morning no fried eggs it was real Yucatán breakfast nothing deseable for international travel

Nice

Nice

An excellent place to stay in Merida!

Good location. Safe and quiet.

Service

Liked cleanliness

In need of updates. The shower head was clogged up, shower door wouldn't close completely causing the outside to get wet. The bed cover was stained and they had issues with room keys not working.

4 stars because they had an issue with the keying system so each time we had to enter the room a member of staff had to let us in because the key cards couldn't be programmed besides that it was as enjoyable as all the other stays we have had there

Good location, very nice parking, good continental breakfast and nice rooms.

NICE PLACE. STAFF VERY FRIENDLY. LOCATION IS NEAR SHOPPING AND CLOSE TO DOWNTOWN AND THE CULINARY ALLEY IN 47TH STREET.

Great for a few days

Evrithing was great almost all staff in three have a good attitude

Amazing location though hot breakfast poor

Not so good.