Thaproban Pavilion Resort & Spa

Explore Thaproban Pavilion Resort & Spa
8.4
Very Good
From 89 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

2.0

Service and Facilites

9.0

Traveler Reviews Thaproban Pavilion Resort & Spa

Number of reviews per page
20
40
Top reviews
rajan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The check-in for this property is very problematic. Note that their credit card reader doesn’t always work. And they are very lucky if you try to pay with cash about the condition of your bills. The slightest crease on a bill and they won’t take it. This makes paying for the property difficult and a completely unnecessary headache.
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Beth
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Had to wait over an hour past posted check in time. Was told some story about the AC, but, seems it was housekeeping as the floors were wet when we finally checked in. Room was run down..biggest issue was that neither of the two showers drained properly. In fact, sewage came up and created an offensive odor. This was reported to the front desk and repairs were attempted, but not done properly. So, the room still smelled BAD. Also, the workman left a BIG mess. I had to go to the front desk to ask to have it cleaned. While the manager was interested in our stay, all he did was provide a late day fruit plate! No thanks. Avoid this place. It is over priced for what you get. One of my worst stays ever.
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Shalini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Had an amazing stay with super friendly staff who were really helpful with recommendations for things to do around Unawatuna and a very generous driver who was able to take us around Galle during our short stay here. The breakfast was delicious with a large variety of foods from authentic Sri Lankan cuisine to western dishes as well. 10/10 reccommend :)
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Mart
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Wonderful view on edge of ocean and jungle. Excellent staff
Rebecca
4.0
/10
Reviewed 203 week(s) ago

Hotels.com verified review

Overall disappointing, I’d say this is more 2 star, 3 at a push! Room initially had a blocked toilet, no bath or hand towels in the bathroom, 3 hangers for 2 people, warm bar on roof top bar, room condition was pretty warn, needs a good refurb, felt a bit grubby compared to other hotels we stayed in during our trip to Sri Lanka. Manager was good and helped where we needed.
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Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

Probably the best hotel in unawatuna. 2 pools, one of them sea water pool was amazing. Views of ocean and waves crashing is break taking. Staff goes above and beyond to make sure your stay is enjoyable.
alan
6.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

Our stay was just as the coronavirus was breaking out. We had to return to the UK after 1 day at the hotel. I would like to praise Roshan and his team for the very efficient and friendly assistance and understanding of our specific situation during a very challenging time. We hope to return!!
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Found this resort after having to move out of a complete disaster (Jungle Village by Thawthisa), what a pleasant surprise! Has the combination of being at the end of Unawatuna Beach, so feels and looks like it is out on its own, but within easy walking distance of all the beach amenities. Room with a great sea & sunset view. Two beautiful pools & great breakfast, a lovely stay overall.
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Verified traveler
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Leisure with Partner
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

fantastic hotel, rooms spacious and everywhere is clean, breakfast is excellent
Devraj
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Hotel located at a very good location , however the road to the hotel is very narrow and a lot of traffic. Our overall stay was excellent and the ocean front rooms were great . Great food and overall experience .
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Was great
Bob
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 325 week(s) ago

Expedia Group verified review

Spectacular setting next to the sea. Very good food and service. Great pools and a very nice sports bar with an excellent pool table. Very gracious and helpful staff who went out of their way for us. Highly recommended!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

This is an excellent hotel on the water with 2 great pools. Staff and service is great
Verified traveler
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Nice property right by the beach in a secluded area. Everything is pretty clean and we were attended to all the time. The room was spacious and a baby cot was ready for us as per our request. It's an excellent product and the rate, though a bit expensive for Sri Lanka's cost of life, is in line with the services and amenities. It's not a big hotel chain of course but the staff are friendly, courteous and genuinely happy. There are a few things to improve here and there but these are minor points. Highly recommandable.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Next to the sea, which was lovely. Food & service excellent, walk into unawatuna was along a dark narrow road which was very busy with tuk tuks
S
6.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Close to the beach and centre, nice pool. Family room was a good arrangement with an upstairs area with separate bathrooms, just a shame the rooms smelt of sewage and the bathroom was unclean.
Verified traveler
4.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

First of all, we booked because this was a deal room, it's not clear with your booking that deal rooms are actually inferior to the normal rooms not in deals. We didn't have a good view, neither did we have card or electronic access.
Rebecca
10.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

Really lovely hotel. Great service, every member of staff greets you as you pass and will try to do everything they can to make your stay even better. They are continuing to do improvements but you would not notice the people at work. Food is very good, slightly more expensive than the town prices but still very good. Very family friendly hotel, we would definitely recommend and we would stay here again. There one salt water pool and another chlorine pool, great views over the ocean, a sports bar and gym. Great value for money
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Verified traveler
10.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

Very friendly and helpful staff made our stay all the more pleasurable at this hotel. Our stay was just before the season got going so it was fairly quiet but there was plenty to see and do in the area.
Suminda
4.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Property is not what is depicted in the pics. No Beach access. Breakfast was not good.
Number of reviews per page
20
40