The AC in the room didn't work. The phone and lamp by bed weren't plugged in. There was a staff member who was very new, not his fault, but seemed to be only one there and he tried to fix their AC system by resetting it but it didn't work--and it was super hot. We had to open all windows for a breeze, but the area is incredibly noisy on a weekend. I asked the one staff where a nearby bodega or cornerstore was and he said he didn't know the area. Oh and they have no ive machine in the entire hotel. Would never stay there again, unless it were maybe $50 and just for one night.